Note fondée sur 797 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent
Publié le 3 mars 2020 sur HotelsSuperbe hôtel! Bien situé et personnel très accueillant et aidant
Commentaires de Gestion de l’hôtel
3 mars 2020 par Minh Pham, Gestion de l’hôtel
Dear our valued guests, Warmest greetings from Hue Serene Palace Hotel! First off all, we would like to say thank you very much for your review. We are very delighted that you had a great time at our hotel as rating 10/10. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
par un voyageur
Séjour très agréable.
Publié le 1 mars 2020 sur HotelsTrès bon accueil. Très bon séjour (chambres, literie, petit déjeuner, ...)
Commentaires de Gestion de l’hôtel
2 mars 2020 par Minh Pham, Gestion de l’hôtel
Dear our valued guests, Warmest greetings from Hue Serene Palace Hotel! First off all, we would like to say thank you very much for your review. We are very delighted that you had a great time at our hotel as rating 10/10. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
par un voyageur de Montréal
Publié le 18 janv. 2020 sur Expedia
Amazing place! The best in Vietnam, big room, very clean, the pool and the garden very nice. Breakfast was wonderful!
Thank you we spend 3 amazing days in our hotel.
Commentaires de Gestion de l’hôtel
31 janv. 2020 par Minh Pham, Gestion de l’hôtel
Dear our valued guests, Warmest greetings from Hue Serene Palace Hotel! First off all, we would like to say thank you very much for your review. We are very delighted that you had a great time at our hotel as rating 5/5. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
par un voyageur
Publié le 29 nov. 2019 sur Hotels
Personnel nombr
Commentaires de Gestion de l’hôtel
30 nov. 2019 par Minh Pham, Gestion de l’hôtel
Dear our valued guests, Warmest greetings from Hue Serene Palace Hotel! First off all, we would like to say thank you very much for your review. We are very delighted that you had a great time at our hotel as rating 5/5. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
par un voyageur
Thumbs up for the hotel team.
Publié le 27 nov. 2019 sur HotelsTo resume , I will return at this hotel. Nothing negative to say.
Commentaires de Gestion de l’hôtel
30 nov. 2019 par Minh Pham, Gestion de l’hôtel
Dear our valued guests, Warmest greetings from Hue Serene Palace Hotel! First off all, we would like to say thank you very much for your review. We are very delighted that you had a great time at our hotel as rating 10/10. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
par un voyageur
bien placé, au calme et service de qualité
Publié le 15 nov. 2019 sur HotelsHôtel très bien placé. Personnel attentionné et qui parle français pour certain. Les chambres sont bien très bien équipées. Le petit déjeuner dispose d'une carte comprise dans le buffet avec un très grand choix.
Commentaires de Gestion de l’hôtel
15 nov. 2019 par Minh Pham, Gestion de l’hôtel
Dear our valued guests, Warmest greetings from Hue Serene Palace Hotel! First off all, we would like to say thank you very much for your review. We are very delighted that you had a great time at our hotel as rating 5/5. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
par un voyageur de Paris
Publié le 16 oct. 2019 sur Expedia
Un personnel au top !!
Notre chambre était propre et spacieuse, le seul bémol était le couloir qui sentait un peu la friture.
Merci pour votre accueil
Commentaires de Gestion de l’hôtel
17 oct. 2019 par Minh Pham, Gestion de l’hôtel
Dear Ms. Sarah and partner,
Thank you so much for your kindly sharing and many nice words about our service. Your review is truly appreciate and we will do more to make everything better. Thank you so much and see you next time.
Best regards,
Minh Pham (Mr.)
par un voyageur
Publié le 1 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2019 par Minh Pham, Gestion de l’hôtel
Dear our valued guests, Warmest greetings from Hue Serene Palace Hotel! First off all, we would like to say thank you very much for your review. We are very delighted that you had a great time at our hotel as rating 5/5. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
par un voyageur
Publié le 13 sept. 2019 sur Expedia
L’hotel est propre et placé dans une rue calme, c’ Bien pour se reposer.
Commentaires de Gestion de l’hôtel
13 sept. 2019 par Minh Pham, Gestion de l’hôtel
Dear our valued guests, Warmest greetings from Hue Serene Palace Hotel! First off all, we would like to say thank you very much for your review. We are very delighted that you had a great time at our hotel. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
par un voyageur
Parfait
Publié le 31 juill. 2019 sur HotelsÉtablissement très proche de la ville et pourtant calme, le petit déjeuné est parfait. La chambre est très confortable. la porte nest absolument pas isolé, nous avions un jour et du coup la lumière rentre dans notre chambre ainsi que le bruit. L'hôtel est très bien situé avec un loueur de moto juste en face.
Commentaires de Gestion de l’hôtel
31 juill. 2019 par Minh Pham, Gestion de l’hôtel
Dear our valued guests, Warmest greetings from Hue Serene Palace Hotel! First off all, we would like to say thank you very much for your review. We are very delighted that you had a great time at our hotel. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
