Note fondée sur 470 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Excellent hôtel. Le personnel est très agréable et souriant. Nous avons aimé la décoration de la chambre. Merci à tous.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Philippe Lecluse – Director of Operations, Gestion de l’hôtel
Dear Nicolas,Warm greetings from Indochine Palace Hue,Thank you for your lovely review! We're so glad to hear that you enjoyed your stay, especially the room's decoration and the warm hospitality from our staff. Your kind words mean a lot to us. We look forward to welcoming you back again soon.Sincerely,
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Philippe Lecluse – Director of Operations, Gestion de l’hôtel
Dear Stéphanie,Thank you for taking the time to tell us about your experience at Indochine Palace,It's a rewarding for us to see that you were very pleased with the hotel. We are all motivated and looking forward to welcoming you back at Indochine Palace Hotel.Sincerely,
par un voyageur
Publié le 9 avr. 2024 sur Expedia
Perfect place! Thanks
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Philippe Lecluse – Director of Operations, Gestion de l’hôtel
Dear Pierre,Warm greetings from Indochine Palace Hue,Many thanks for sending us a valuable feedback regarding to your staying at Indochine Palace. It is a regarding for us to see that you were very pleased with the hotel. We’re all motivated and looking forward to welcome you back Sincerely,
par un voyageur
Publié le 1 avr. 2024 sur Expedia
Accueil et employés très professionnels, attentionnés et serviables. Décor très confortable et lieux propres. Belle piscine et grande ou on peut nager sans se gêner. Je recommande les yeux fermés cet excellent hôtel.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Philippe Lecluse – Director of Operations, Gestion de l’hôtel
Dear Mac,Thank you for taking the time to share your feedback regarding your staying at Indochine Palace Hue,We appreciate your positive comments about decoration of the hotel was very comfortable and happy to hear that you had a wonderful time at our beautiful swimming pool.We’re also very interesting to hear that you were happy with the hospitality from our team. It is always encouraging for us to learn that customers are satisfied with our services as it is what we strive for every day. Thank you very much for your comment and we hope to welcome you back in the future.Sincerely,
par un voyageur
Hôtel ancien luxueux
Publié le 6 mars 2024 sur HotelsHôtel luxueux vieillissant certes mais avec beaucoup de charme
Accueil au top avec toujours une personne pour vous aider.
parties communes vastes au charme suranné.
Chambre studio vaste propre très confortable garnie d’un nombre incroyable de meubles anciens et …avec 2 téléviseurs grand écran !
Petit déjeuner parfait et varié
Nous n’avons pas utilisé la piscine qui est grande et classique
Au total une belle adresse à un prix plus que correct
Commentaires de Gestion de l’hôtel
16 mars 2024 par Philippe Lecluse – Director of Operations, Gestion de l’hôtel
Dear Laurent,Thank you so much for taking the time to share your wonderful feedback regarding your experience during your stay at Indochine Palace in Hue city.Our team takes great pride in providing professional service while ensuring the utmost efficiency. It's glad to know that our staff's hospitality made your stay enjoyable, and that you found their advice helpful in exploring Hue. We’re also glad to hear that you were enjoyed with the room facilities.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another memorable staying with us .Sincerely,
par un voyageur
Publié le 17 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Mr. Philippe Lecluse - Director of Operations, Gestion de l’hôtel
Dear Mathieu,Thank you so much for taking the time to share your experience at Indochine Palace in Hue City. It's wonderful to hear that our staff made a positive impression on you with their friendliness. We take pride in our team's dedication to ensuring that our guests have a memorable and enjoyable stay.
par un voyageur de Paris
Publié le 7 août 2023 sur Expedia
L’indochine Palace a le charme des grands hôtels un peu surannés et passés de mode, des espaces gigantesques et luxueux que le personnel parvient tant bien que mal à maintenir en état. Il n’est pas idéalement situé à Hué, à environ 20mn à pied de la rivière aux parfums et des quartiers animés, mais remplit tout à fait son rôle et la piscine est immense. Bon petit déjeuner. Personnel impeccable.
Commentaires de Gestion de l’hôtel
15 août 2023 par Philippe Lecluse – Director Of Operations, Gestion de l’hôtel
Dear Francois,Thank you for taking your time and sharing your feedback regarding to your recent staying at Indochine Palace Hue,We're glad to hear that you enjoyed the grand and spacious atmosphere of our hotel, along with a pleasant breakfast experience and we also appreciate your kind words about our helpful staff. Regarding to your concern, we apologize for any inconvenience you experienced with the dated aspects of the hotel. We understand the importance of maintaining a modern ambiance, and we'll take your comments into consideration for future improvements.Thank you for bringing these matters to our attention. We hope to have another chance to welcome you back in the future to provide you a better experience.Sincerely,
par un voyageur
Publié le 13 avr. 2023 sur Expedia
Personnel très attentionné et très aimable ! Buffet petit déjeuner de qualité !
Mais inaccessibilité de la piscine pour moi, ni rampe, ni échelle !!!
Commentaires de Gestion de l’hôtel
21 avr. 2023 par Mr. Philippe Lecluse - Director of Operations, Gestion de l’hôtel
Dear Philippe,Thank you very much for your feedback. We are pleased to see that you have enjoyed your stay at Indochine Palace, especially with our hospitality and breakfast.We hope to have the opportunity to welcome you back next time.Sincerely,
par un voyageur
Hôtel agreable a hué
Publié le 4 janv. 2023 sur HotelsNous avons séjourné 3 nuits dans cet hotel. Les chambres étaient spacieuses et confortables. Enorme buffet de petit déjeuner. On a adoré son côté vieil hotel colonial. Une bonne adresse a hué.
Commentaires de Gestion de l’hôtel
31 janv. 2023 par Philippe Lecluse – Director of Operations, Gestion de l’hôtel
Dear Virginie,Thank you very much for taking the time to share with us about the "excellent stay" at Indochine Palace Hotel.Throughout your details review, we are very glad to see that you had a good time and enjoyed the experiences at our property very much. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Many thanks and we are looking forward to welcoming you back next time with longer stay.Sincerely,
par un voyageur
Superbe
Publié le 28 nov. 2022 sur HotelsTout était parfait, sauf la piscine un peu froide mais magnifique
Commentaires de Gestion de l’hôtel
13 déc. 2022 par Philippe Lecluse – Director Of Operations, Gestion de l’hôtel
Dear Vinckee,Thanks a lot for your comments about Indochine Palace. We are very delighted to know that you had a nice stay with us. Your beautiful words will be shared with the whole team as a big inspiration to keep our service improved. We do hope to welcome you back Indochine Palace at the right time that you have chance to use our beautiful swimming pool Again, thank you very much for your recommendation and looking forward to your next stay Sincerely,
