Note fondée sur 635 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Buffet du petit déjeuner incroyablement varié et de qualité. La piscine n’a pas de partie profonde. Pas de bain tourbillon. Belles grandes chambres en hauteur avec vue sur la ville.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Duty Manager, Gestion de l’hôtel
Dear Jerome,Thank you very much for taking the time to share your detailed feedback about your stay at Melia Vinpearl Hue.We are thrilled to hear that you found our breakfast buffet to be incredibly varied and of high quality. We take great pride in providing a wide selection to cater to different tastes, and it's wonderful to know you enjoyed this aspect of your experience. We're also pleased that you appreciated the spaciousness and comfort of your room, as well as the stunning views over Hue from the higher floors.Regarding the pool, we acknowledge your comment about the depth and the absence of a jacuzzi. Your feedback is very valuable to us as we continuously look for ways to enhance the comfort and facilities for our guests. We will certainly take this into consideration moving forward.Once again, thank you for your kind words and constructive feedback. We look forward to welcoming you back to Melia Vinpearl Hue in the future and hope your next visit will be even more enjoyable.Best regards,Linh Le (Mr.)
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Trung Nguyen Thanh (Ethan) - Duty Manager, Gestion de l’hôtel
Dear Ms Epelbaum Alexandra,Thank you so much for your perfect 10/10 rating! We are thrilled to know that you had an excellent experience at Melia Vinpearl Hue.Your high rating speaks volumes and is greatly appreciated by our entire team. We are dedicated to providing outstanding service, and it is wonderful to see our efforts reflected in your score.We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Duty Manager, Gestion de l’hôtel
Dear Ms. Cyril,Thank you for choosing our hotel for your stay and for spending time to share your experiences. We appreciate your feedback and hope you had a comfortable stay with us. If there are any aspects of your experience that we can improve upon to earn a higher rating next time, please feel free to share your thoughts with us. We value your input and strive to provide excellent hospitality to all our guests. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Huyen Tran (Mrs.)Duty Manager
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Duty Manager, Gestion de l’hôtel
Dear Ms. Marie Christine,Thank you for choosing our hotel for your stay and for spending time to share your experiences. We appreciate your feedback and hope you had a comfortable stay with us. If there are any aspects of your experience that we can improve upon to earn a higher rating next time, please feel free to share your thoughts with us. We value your input and strive to provide excellent hospitality to all our guests. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Huyen Tran (Mrs.)
par un voyageur
Publié le 28 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Huyen Tran (Mrs.), Gestion de l’hôtel
Dear Mr. Géraldine,Thank you for taking the time to rate your experience at Melia Vinpearl Hue! We are delighted to see that you had a wonderful stay with us. If you have any feedback or if there's anything we can do to make your next visit even better, please feel free to let us know.We look forward to welcoming you back again soon!Warm regards,Huyen Tran (Mrs.)Duty Manager
par un voyageur
Publié le 24 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mars 2024 par Thanh Trung Nguyen (Mr.) - Duty Manager, Gestion de l’hôtel
Dear Mr Revol Patrice Herve Jean, Thank you for taking the time to rate your experience with us! We're thrilled to see that you had a flawless stay and rated us 10 out of 10. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back for another exceptional stay in the future!Best regards,
par un voyageur
Superbe hôtel à Hue
Publié le 3 mars 2024 sur HotelsHôtel moderne et luxueux ,bien placé
Service irréprochable
Petit déjeuner savoureux
Chambre spacieuse avec de vastes baies dominant Hue.
Merite ses 5*
Commentaires de Gestion de l’hôtel
4 mars 2024 par Huong Le - Guest Experience Manager, Gestion de l’hôtel
Dear Mr. Laurent,Thank you so much for taking your time to leave us such a beautiful review! Your valuable feedback on our location, our service, our spacious room as well as our tasty breakfast is a useful reference to our valued guests in the future.We are elated that you had such a wonderful experience and wish to welcome you back in near future.Best regards,
par un voyageur
Bon service pour cet hôtel très bien placé pour vi
Publié le 3 janv. 2024 sur HotelsBon service pour cet hôtel très bien placé pour visiter Hue.
Commentaires de Gestion de l’hôtel
6 janv. 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Mr. Benedicte,Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more. Once again, thank you very much, and wish you have a nice experience during your visit.Sincerely,
par un voyageur de Montmorency
Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 janv. 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Nathalie,Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more. Once again, thank you very much, and wish you have a nice experience during your visit.Sincerely,
par un voyageur
Publié le 20 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Hotel Management Team, Gestion de l’hôtel
Dear Cecile,Thank you for taking the time to share your experience at Melia Vinpearl Hue. We are delighted to have provided you with a positive experience. This is a priceless gift for all staff. We are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,Hotel Management
