Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 avr. 2019 sur Hotels
Phòng k thay ga nên có chút hôi và bẩn, nhưng bù lại ac chủ thì nhiệt tình tốt bụng
par un voyageur
Amazing customer service!
Publié le 15 nov. 2018 sur HotelsI never leave reviews but the service was so good I feel compelled! The room was basic but a good location for the price. The service however was above and beyond! The staff was so helpful and cooked an amazing breakfast of anything you wanted. They helped us book a cheap/reputable motorbike rental to hoi an and gave good local tips.
Commentaires de Gestion de l’hôtel
24 nov. 2018 par Tien- receptionnist from Charming riverside Hotel, Gestion de l’hôtel
Thank you so much for your good reviews Melody.
Once again thanks for coming and enjoy your time in our hotel.
Hope to serving you in the next time when you come back to Hue city.
Good bye and see you again:))
par un voyageur de mandalay,myanmar
Publié le 25 oct. 2018 sur Expedia
nice hotel. good staff. well recommanded for food , places
Commentaires de Gestion de l’hôtel
2 nov. 2018 par thanh, Gestion de l’hôtel
Dear Sai
Thank you so much for taking the time to send us your kind feedback. I would like to take this opportunity on behalf of entire team to send you our warmest thank for choosing Charming hotel for your recent visit in Hue city.
It is great to read that you have had such a nice overall experience at the hotel, specifically outlining as helpful, friendly and welcoming staff. They will be very happy, we will recognize the extra effort of entire team in making your experience just that little bit more memorable.
Many thanks,
Thanh
Recommandé
pour Escapade avec des amispar un voyageur
Publié le 15 avr. 2018 sur Hotels
Amazing staff which are so nice and helpful, they do everything they can do to make your time there great. Amazing breakfast too!
par un voyageur
Could’ve been better
Publié le 13 mars 2018 sur HotelsThe stay was ok. The area wasn’t great and the check in was a bit slow as there was 4 other couples waiting for rooms also. The bed was comfortable.
par un voyageur
The bad experience
Publié le 15 janv. 2018 sur HotelsWe arrived at the hotel at ~6p.m, on Sunday, rainy day in December. Our booking is double, they gave us a twin room which explaination our room had another guest??? My wife asked for change to 1 bed or we could pay the upgrade fee. They told us something like our booking was a false of old employee, good price... And they would charge us more 300.000vnd~ 18usd for the higher one, my wife refused because the total amount was too expensive for an accommodation without breakfast, and the hotel condition wasn't good. After that, she called us and said the hotel would return our money and we had to find another one by ourself. Could you imagine it, please?
Sunday evening, rainy..we are touritors.
In the end, we just stayed for 1 night.
par un voyageur
Cheap stay
Publié le 26 oct. 2017 sur HotelsGood
par Gemma
Very Nice Stay
Publié le 23 oct. 2017 sur HotelsThe staff were extremely attentive from the minute we arrived, providing us with fresh fruit salad and fresh mango juice. The room had two double beds and there was only 2 of us staying so we had plenty of space. The rooms are slightly dated but it was well equipped with a fridge (minibar), hairdryer and basic toiletries. The staff honestly couldn't have done more for us and made our stay amazing! The breakfast is delicious too, we couldn't see the table for all of the food piled on top!
par Giang
Publié le 18 août 2017 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de Omaha, NE
Nice hotel, helpful staff
Publié le 24 mai 2017 sur ExpediaWe enjoyed our stay in this nice, clean hotel with helpful staff. The hotel is also close to city center and tourist attractions.
