Note fondée sur 21 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
78 % des clients le recommandent
3,4 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 10 févr. 2020 sur Expedia
The worst motel i ever tried . We booked 2 nights and we couldn’t stay more than one night . The air conditioner is terrible , the staff is terrible, and there was small insects on the bed. We couldn’t stay more than one night and they refused to repay us any money so we left to other hotel
Commentaires de Gestion de l’hôtel
12 févr. 2020 par Hugo, Gestion de l’hôtel
Thanks of your review. We treated you very well. We are sorry that we could not refund the second day as it was not possible to take a last minute decision. Thanks & Regards Hugo GM
2 sur 5
par un voyageur

Publié le 1 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2019 par HUGO, Gestion de l’hôtel
Thank you
5 sur 5
par un voyageur de Johor Bahru

Publié le 22 sept. 2019 sur Expedia
Comfortable place near great restaurants and beach area, quiet and safe. The best of all: the wonderful team led my GM Mr Hugo Mendis and Mrs. Roshani. We will be back for sure. Thank you for making our stay a memorable and very pleasant experience. We arrived as stranger and left as friends.
Commentaires de Gestion de l’hôtel
28 sept. 2019 par Hugo, Gestion de l’hôtel
Hi Sir Yes certainly one of best clients ever Cheers Hugo
2 sur 5
par un voyageur de Perth WA

Publié le 22 sept. 2019 sur Expedia
We arrived via the hotels airport transfers. They knew we were coming. the reception area had carpets folded back and cleaning in progress, i did trip over the carpet. We were given our room and not advised that it had a substantial leaking wall. It rained all night and when i woke in the morning the room was flooed and my suitcase very wet. I then noticed that the desk and wardrobe had water sodden damage that was not new. I questioned the reception staff in the morning to ascertain if they were fully booked the evening that we stayed, whilst her understanding of English was not very good, i enquired if they knew in advance that the walls leaked in that room or maybe all rooms? Why did they accommodate us in that room! When we checked out there was more cleaning going on in reception, vacuuming noisy one would think that they could wait until after guests check out to continue with an area that had been cleaned the night before. It is a small pokey hotel and not worth the money spent.
Commentaires de Gestion de l’hôtel
3 oct. 2019 par Hugo, Gestion de l’hôtel
Dear Madam, We taken all your comments and will cover those points.
4 sur 5
par un voyageur

Publié le 6 juill. 2019 sur Expedia
So peaceful and grateful people. Nice service. Gr
Commentaires de Gestion de l’hôtel
9 juill. 2019 par Hugo / GM, Gestion de l’hôtel
Dear Sir/ Madam, Many thanks and hope be back soon. Cheers
3 sur 5
par un voyageur

A bit misleading on the room

Publié le 16 mars 2019 sur Hotels
The stay was fine but I booked for three people, one adult and two teens, 14 & 16. When I arrived I was told the room wasn’t big enough for three unless I paid for an extra bed. The hotels.com site was misleading in this regard. It was also an interesting set up with 4 guest rooms opening onto a common space, it worked out alright but again not clear on hotels.com
Commentaires de Gestion de l’hôtel
20 mars 2019 par Hugo / GM, Gestion de l’hôtel
Dear Sir Many thanks of your recommendation of the property, We will inform to Hotels.com
3 sur 5
par un voyageur

För dyrt, men skönt med pool

Publié le 2 mars 2019 sur Hotels
Helt okej hotell. Skönt med pool på taket, men i övrigt är det för dyrt för vad du får. Rumme är inget speciellt eller hotellet i övrigt. Bra restaurang i lobbyn dock.
Commentaires de Gestion de l’hôtel
6 mars 2019 par Hugo / GM, Gestion de l’hôtel
Thanks for the review
3 sur 5
par un voyageur de Warminster GB

Publié le 27 déc. 2018 sur Expedia
Unfortunately due to flight delay we only had 2 hours at hotel. Staff were very accommodating but cleanliness of room particularly the bathroom and bed linen not very clean
Commentaires de Gestion de l’hôtel
2 janv. 2019 par Hugo / GM, Gestion de l’hôtel
Dear Sir Well noted and thanks we will work as your comment.
1 sur 5
par un voyageur

Publié le 20 nov. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
21 nov. 2018 par Hugo / GM, Gestion de l’hôtel
Thanks for the review
2 sur 5
par un voyageur de Toko

Publié le 15 nov. 2018 sur Expedia
ビーチに近い素敵なホテル。排水設備が少し古いのかたまに異臭がする。
Commentaires de Gestion de l’hôtel
17 nov. 2018 par Hugo / GM, Gestion de l’hôtel
Dear Sir / Madam Thanks of your review and we recover that
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