Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,9 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Haseeb S, Gestion de l’hôtel
Dear Guest, Maruhabaa!! Thank you for your feedback! We are happy to hear that you had an amazing experience with our staff and services at Samann Host, Hulhumale.We take pride in providing excellent service and are happy that you had a fantastic stay with us.We look forward to welcoming you back soon!Warm regards,Haseeb ShareefGeneral ManagerSamann Host, Hulhumale
par un voyageur
Excellent rest, well located for wandering
Publié le 19 mai 2024 sur HotelsFrom the gracious welcome to the kind service and friendly goodbye, I was impressed at every encounter with the thoughtful staff. Comfortable hotel, quiet and comfortable, well located near restaurants and beach but also a nice place to rest after a long journey (with good blackout curtains!
Commentaires de Gestion de l’hôtel
23 mai 2024 par Haseeb S, Gestion de l’hôtel
Dear Heidi,Maruhabaa!!Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with our staff and services at Samann Host, Hulhumale.We take pride in providing excellent service and are happy that you had a fantastic stay with us.We look forward to welcoming you back soon!Warm regards,Haseeb ShareefGeneral ManagerSamann Host, Hulhumale
par un voyageur
Publié le 1 mai 2024 sur Expedia
スタッフの方はとてもフレンドリーで親切です。
掃除も行き届いています。
ただ、シャワーの水圧が弱すぎるのと排水口がつまりやすいです
Commentaires de Gestion de l’hôtel
23 mai 2024 par Haseeb S, Gestion de l’hôtel
Dear EriThank you for your feedback. We're pleased to hear that you found our staff friendly and helpful, and that you appreciated our thorough cleaning.We apologize for the issues you experienced with the water pressure and the shower drain. Your comments are important to us, and we will address these concerns promptly to improve our facilities.Thank you for staying with us. We hope to welcome you back to Samann Host and provide you with an even better experience.Warm regards,Haseeb ShareefGeneral ManagerSamann Host, Hulhumale
par un voyageur
Publié le 21 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 mai 2024 par Haseeb S, Gestion de l’hôtel
Dear Jennifer,Maruhabaa!!Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with our staff and services at Samann Host, Hulhumale.We take pride in providing excellent service and are happy that you had a fantastic stay with us.We look forward to welcoming you back soon!Warm regards,Haseeb ShareefGeneral ManagerSamann Host, Hulhumale
par un voyageur
Publié le 16 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 mai 2024 par Haseeb S, Gestion de l’hôtel
Dear Woo Jin,Maruhabaa!!Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with our staff and services at Samann Host, Hulhumale.We take pride in providing excellent service and are happy that you had a fantastic stay with us.We look forward to welcoming you back soon!Warm regards,Haseeb ShareefGeneral ManagerSamann Host, Hulhumale
par un voyageur
Publié le 5 avr. 2024 sur Expedia
Staff was superb, especially Vineesh for airport pick up. Everyone we encountered greeted us with a smile and 5-star service (much better than the resort in which we stayed at). Thank you for making our stay near the airport so wonderful and accommodating for our baby.
Commentaires de Gestion de l’hôtel
23 mai 2024 par Haseeb S, Gestion de l’hôtel
Dear Jennifer,Maruhabaa!!Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with our staff and services at Samann Host, Hulhumale.We take pride in providing excellent service and are happy that you had a fantastic stay with us.We look forward to welcoming you back soon!Warm regards,Haseeb ShareefGeneral ManagerSamann Host, Hulhumale
par un voyageur
Not the best service
Publié le 20 mars 2024 sur HotelsNot the best service. I have asked for an item that we had not enough in our room at around 20:30. We have left the hotel next morning but still haven't received the item till then.
We had an early breakfast in the hotel. They said it would be ready at 6:30, so we would have time to eat as our transfer departed at 7:00. We had to wait till 6:45 with the breakfast as the counters were not charged, but at 6:58 we were rushed in the restaurant by the receptionist, then 3 minutes later with knocking at our door, other 2 minutes later with telephone call. Although we had to wait 15 minutes for the breakfast, they couldn't wait patiently 7 more minutes for us.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Haseeb S, Gestion de l’hôtel
Dear Dénes,Thank you for sharing your feedback. I apologize for the inconvenience you experienced during your stay. We take all guest comments seriously and regret that our service did not meet your expectations.I am sorry for the delay in providing the item you requested and for the issues you faced with your early breakfast. This is not the level of service we strive to provide, and I understand how frustrating it must have been to feel rushed after waiting for breakfast to be ready. We will address these concerns with our team to ensure such issues do not occur in the future.Your feedback is valuable to us, and we appreciate your honesty. We hope you will give us another chance to provide you with a better experience in the future.Best regards,Haseeb ShareefGeneral ManagerSamann Host, Hulhumale
par un voyageur de Silver Spring
Publié le 3 mars 2024 sur Expedia
Excellent breakfast. Convenient location with friendly staff. Housekeeping did a rush job and had to be called to change wet towels.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Haseeb S, Gestion de l’hôtel
Dear Donna,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our excellent breakfast and found our location convenient. It is also wonderful to know that our staff's friendliness made a positive impression on you.We apologize for the inconvenience you experienced with housekeeping. Ensuring our guests' comfort is a top priority, and we regret that this aspect of your stay did not meet our usual standards. We will address this issue with our housekeeping team to prevent it from happening in the future.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Samann Host soon.Best regards,Haseeb ShareefGeneral ManagerSamann Host, Hulhumale
par un voyageur
Publié le 16 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 mai 2024 par Haseeb S, Gestion de l’hôtel
Dear Peter,Maruhabaa!!Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with our staff and services at Samann Host, Hulhumale.We take pride in providing excellent service and are happy that you had a fantastic stay with us.We look forward to welcoming you back soon!Warm regards,Haseeb ShareefGeneral ManagerSamann Host, Hulhumale
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mai 2024 par Haseeb S, Gestion de l’hôtel
Dear Kei,Maruhabaa!!Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with our staff and services at Samann Host, Hulhumale.We take pride in providing excellent service and are happy that you had a fantastic stay with us.We look forward to welcoming you back soon!Warm regards,Haseeb ShareefGeneral ManagerSamann Host, Hulhumale
