Note fondée sur 821 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
98 % des clients le recommandent
4,7 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Nadiia, Gestion de l’hôtel
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed stay with us. We look forward to welcoming you back to our hotel in the not too distant future!
5 sur 5
par un voyageur

A great welcoming comfortable stay

Publié le 2 janv. 2020 sur Hotels
I stay frequently in hotels in Europe and absolutely loved this one the quality of the hotel and the room is unbelievable for the price. The service and experience from all the staff is incredible. Large spacious well designed rooms and a quality bed and pillows, perfect.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 déc. 2019 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 13 juin 2018 sur Hotels
5 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Nadiia, Gestion de l’hôtel
Thank you for taking time to give feedback, I'm happy that you enjoyed your stay with us and hope to see you again soon Kind regards Nadiia
5 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Nadiia, Gestion de l’hôtel
Thank you for taking time to give feedback, I'm happy that you enjoyed your stay with us and hope to see you again soon Kind regards Nadiia
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Nadiia, Gestion de l’hôtel
Thank you for taking time to give feedback, I'm happy that you enjoyed your stay with us and hope to see you again soon Kind regards Nadiia
5 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par John, Gestion de l’hôtel
Thank you for your review, its much appreciated, hope to see you again soonKind regardsJohn - Front Office Manager
5 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Expedia
Easy peasy to pop in and out of for a few days.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par John, Gestion de l’hôtel
Thank you for you feedback, we hope you enjoyed your stay and look forward to welcoming you back againKind regardsJohn - Front Office Manager
3 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
For price of hotel in the area of Hull, UK not worth it. Room was very confortable and clean, but didnt come with fridge(you can ask for one), room service is very expensive, does have AC but shuts off during the night so woke up sweating each night, cleaning service comes early(930) so couldnt get room cleaned half the time, and the TV needs apps or smart hook up for movies or shows.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Nadiia, Gestion de l’hôtel
We are disappointed to hear about your experience with our customer service team during your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience this may have caused you.Providing excellent service to our guests is a top priority for us, and it is disheartening to learn that we did not meet your expectations in this regard. We take your feedback seriously and will address this issue with our team to ensure that it is not repeated in the future.We appreciate your feedback and thank you for bringing this matter to our attention. Your satisfaction is important to us, and we hope that you will consider giving us another opportunity to provide you with a more pleasant stay.