Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 févr. 2023 sur Expedia
Not worth the asking price.
The location is great, you're in the marina and you've got lots of shops and restaurants around you however the apartment itself had some issues.
The kettle we had there did not work as it had a massive crack in the bottom which ment it, the blinds in the living room had several pieces missing and the blinds in the bedroom were not the right size for the window meaning that you could see out of the window when lying down which made sleeping hard when there's a street light outside at the same level as the window.
if the price was a little lower I'd say it would be a great short stay but for how much I paid I was expecting much higher quality
Commentaires de Gestion de l’hôtel
15 févr. 2023 par Mike , Gestion de l’hôtel
Hi Joseph,I’m really sorry you felt this accommodation was not value for money. The blinds in the bedroom are the same as all the apartments as they were fitted when the complex was built. I’ll certainly look into this though and potentially add some curtains. The blinds in the lounge area are slightly dated and we are looking to have these replaced. My main concern is the kettle as I was most certainly not aware of this and will be replacing this straight away. I do wish you had contacted me direct when noticing this as I would have replaced it within the hour. All in all I apologise you had a bad stay but feel I wasn’t given chance to rectify the main issue. In the 7 years I have been operating serviced accommodation this is the lowest score I have received and this apartment usually scores well and people feel they get value for money. I will however take your comments on board and give the property a full inspection so future guests will continue to have great stays with us.
par un voyageur
Publié le 13 juin 2021 sur Hotels
par un voyageur
Will definitely return
Publié le 20 mars 2021 sur HotelsVery pleasant stay, great location - safe and quiet.
par un voyageur
Publié le 13 janv. 2021 sur Hotels
Had a really lovely stay, very convenient and lovely space!
Commentaires de Gestion de l’hôtel
13 janv. 2021 par Mike , Gestion de l’hôtel
Hi Sarah,
We’re really glad you had a nice stay. Thank you very much for the awesome review.
Thanks Mike :)
