Note fondée sur 723 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Le séjour à l'hôtel Mercure à Hull a été agréable. Les mariages organisés dans l'hôtel étaient forcément un peu bruyants. Nous avons été dérangés en pleine nuit par des personnes qui ont discuté devant notre porte. Sinon les chambres sont spacieuses. Il manque un mini frigo. Les chambres nécessiteraient un rafraîchissement. Le bémol pour la moquette pour les personnes allergiques. Mais nuit et cadre reposant.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Reception, Gestion de l’hôtel
Merci
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The staff were really friendly. Had a welcome pack for my young daughters. Late check out of 11am. Breakfast really well stocked. Additional £10 for 4 of us to have breakfast when we booked through Expedia. Pool was good and we could still use this after check out. Very quiet pool, has it to ourselves most the time.
Fire alarm dis go off 5 times in 30 mins during the night, clearly a fault as it was switched off as soon as it went off. Not really something that can be helped so I don't have an issue with it. Room was really spacious, bed was comfy, bathroom very dated but this didn't bother us for the price we paid. I gave it 4 stars because it is a dated hotel however everything else was good. Friendly staff is always important and they were lovely and welcoming.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Reception, Gestion de l’hôtel
Thank you for your review, we're glad you enjoyed the amenities and had a good experience with the staff. Hope to see you again soon!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Liked the hoot hoot of the Owls at night
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Reception, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The rooms need a refurb. Strange smell of gas (which the staff assured me wasn't gas. Friendly staff. Decent breakfast. Good parking
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Reception, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
par un voyageur
Publié le 15 sept. 2024 sur Expedia
nice breakfast
dated infrastructure
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Smelt outside the hotel , bathroom was dated
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Breakfast was amazing and the staff are lovely.
We had a few issues, the bed was 2 pushed together which is pretty normal and usually fine but these ones were 2 different heights and there was a growing wet patch in the bathroom from (presumably) the room above.
We used the pool and hot tub facilities which were good but the changing area was dirty and had no private changing rooms
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Reception, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Comfortable rooms and pleasant public areas. Excellent breakfast. Room let down by the dated bathroom and poor shower. All the staff we dealt with were very professional and had time for you.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Reception, Gestion de l’hôtel
Thank you for the lovely review.
