Note fondée sur 947 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2023 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Expedia
I like the rooms and the location of the hotel. The staff are always very helpful and friendly.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 15 sept. 2024 sur Expedia
It was what I expected
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Teddy, Thank you for your feedback. We’re glad to hear that your stay met your expectations. It’s our goal to provide a consistent and satisfactory experience for all our guests. We appreciate your choice to stay with us and look forward to welcoming you back. Sincerely,Hotel Management
par un voyageur
Publié le 14 sept. 2024 sur Hotels
The staff were super nice and helpful.
Perfect location to stay if you want to spend the day at the beach, which is like a 5 minute drive away. Would come back again.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Kristen, Thank you for your kind words. We’re thrilled to hear that our staff made a positive impact on your stay and that you enjoyed our convenient location. It’s great to know that the beach proximity was a highlight for you. We look forward to welcoming you back to Extended Stay America for another visit and providing you with the same excellent service. Sincerely,Hotel Management
par un voyageur de Yucaipa
Publié le 9 sept. 2024 sur Expedia
I guess it was typical for a pet friendly hotel
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Michael, Thank you for your feedback. We understand that staying at a pet-friendly hotel can sometimes come with its own set of expectations. We strive to provide a comfortable environment for all our guests, including those traveling with pets. We hope to have the opportunity to welcome you back and provide a better experience in the future. Sincerely,Hotel Management
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Cockroaches in the rooms and a lot of bed bugs.
par un voyageur
Don't do it
Publié le 26 août 2024 sur HotelsWell its old with clearly damaged furniture, The tv was an old small plasma tv. Shower was not clean. They call it extended stay because people live in here. the parking lot has what looks like old abandoned cars with cob webs plus they are stacked inside with peoples belongings. OH the entire breakfast fits on a small table. its a snack. For the price, Motel 6 might have been cleaner and or better.
Commentaires de Gestion de l’hôtel
26 août 2024 par HBC, Gestion de l’hôtel
I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future.Thank you.
par un voyageur
Publié le 26 août 2024 sur Expedia
I like the location of the property and also like the staff here very much. Very accommodating.
Commentaires de Gestion de l’hôtel
26 août 2024 par HBC, Gestion de l’hôtel
Thank you so much for staying with us!We appreciate the excellent review and we are looking forward to having you again.
par un voyageur
Publié le 26 août 2024 sur Expedia
This place needs to be renovated. I would not refer this hotel. It’s embarrassing for me.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Management , Gestion de l’hôtel
Dear francisco, Thank you for your feedback. We regret to hear that our facility did not meet your expectations. We understand your concerns about the need for renovation and are currently reviewing our plans to address these issues. Your satisfaction is important to us, and we appreciate your input as it helps us improve. We hope you will consider staying with us again in the future so we can provide a better experience.Sincerely,Hotel Management
