Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de INDIANAPOLIS
Publié le 24 nov. 2024
The rooms were nice, but the beds were way too soft and uncomfortable
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Manager, Gestion de l’hôtel
Hello LORI, We appreciate your feedback on the room's comfort and will share your comments with our team for further improvement. Your comfort is essential to us, and we hope to welcome you back for a more enjoyable stay.
par un voyageur de TIPTON
Publié le 2 nov. 2024
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Laura, Gestion de l’hôtel
I am sorry you was not satisfied with the hotel. If you could give us any feed back so we can fix any issues with your stay. I hope you will give us another try in the future.
par un voyageur
Publié le 29 oct. 2024
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Laura, Gestion de l’hôtel
Thank you for staying with us. I am glad you enjoyed your stay. Hope to see you again soon.
par un voyageur
Publié le 28 oct. 2024
The hotel is dated but well maintained. Hard to ask for anything nicer given the room price.
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Laura, Gestion de l’hôtel
Thank you for staying with us. Glad you enjoyed your stay. Hope to see you again soon.
par un voyageur
Publié le 19 oct. 2024
Second time we have stayed at this facility. It has always been clean. There are minor maintenance items in the rooms that could use some work, but perfect for a stop on a long drive.
Commentaires de Gestion de l’hôtel
16 nov. 2024 par Manager, Gestion de l’hôtel
Hello Paula,We are glad to hear you found our facility clean during your recent stay. We appreciate your feedback regarding the maintenance items and will share it with our team for further review. Thank you for making us a part of your journey, and we hope to welcome you back again in the future.
par un voyageur de Huntsville
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Rachel A, Gestion de l’hôtel
Thank you, Thomas, for leaving your rating for our hotel
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Clean and quiet
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Rachel A, Gestion de l’hôtel
Thank you, Sherri, for your wonderful rating. We look forward to seeing you again in the future!
par un voyageur
Definitely stay here!
Publié le 1 oct. 2024 sur HotelsGot there late at night after spontaneously booking it 20 minutes prior, and the owner/worker/whoever was finishing setting up our room, met us outside, offered to help us set up the pull out couch and get us more blankets and stuff. He was SO nice. Our room was awesome because it had 3 beds and pull-out (not all do there) and it was CHEAP. Super clean. I wished we could have stayed longer to appreciate it!
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Rachel A, Gestion de l’hôtel
Thank you for leaving your wonderful rating!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Rachel A, Gestion de l’hôtel
Thank you, Jessica, for taking the time to leave your rating. We hope to see you again.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
We booked thru Hotels.com. Normally, I make sure to check and double check things to verify what/when I’m making the reservation. I was all set to purchase the night stay but realized I liked tHEIR AIG offer and went back to add it in (it was half price and we were making our way back to our house in FL…a lot of extra anxiety. Hotels.com webpage kept flipping dates on me so I was trying to be sure to veriry. The full AIG price, I would not have bothered with, however, the AIG OFFER for $4.50 of instead $9, I thought sounded great. Went back to page where I left it in my cart, and didn’t realize the site flipped it back to booking THAT night instead of the next night. I contacted right away. They said it was a no show…so basically, to bad, so sad! Se wet me to be that this week, in particular, they could have worked with us.,we needed a room for the night and they wouldn’t have been out a cent! All they would have had to do is change our booking to that night!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rachel A, Gestion de l’hôtel
I am so sorry to hear about your experience. We hope that you will give us another chance in the future. Calling us directly to book gives us much more flexibility in reservation changes :)
