Note fondée sur 883 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 nov. 2024
Was very nice and clean
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Tiffany Caudill - General Manager, Gestion de l’hôtel
Thank you so much for your kind words. We hope to see you again soon!
par un voyageur de RICHMOND
Publié le 11 oct. 2024
Toilet continued to circulate tank water very loud- we kept fixing it - we reported to front desk
Several very noticeable stains on wall ( mud; food; blood?)
Burned out bed side light bulb
Bathroom floor NOT cleaned- hair…..
Comfortable bed
Great free breakfast
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Tiffany Caudill - General Manager, Gestion de l’hôtel
Thank you for your feedback. We discussed the toilet repair in our morning meeting today and will address it right away. We also appreciate you bringing the wall stains to our attention and apologize for the issues you encountered. We hope to have the opportunity to welcome you back for an improved experience!
par un voyageur
Publié le 2 oct. 2024
You turned a sad event (funeral) into a happy family memory.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brittany, Gestion de l’hôtel
Thank you for your kind words. We're truly sorry for your loss, but we're glad we could provide comfort and create a positive memory during such a difficult time. We are happy you chose to stay with us.Brittany Hargrave,Guest Service Manager
par un voyageur de Florence
Publié le 29 sept. 2024
Staff was great. Parking for airport
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Tiffany Caudill - General Manager, Gestion de l’hôtel
Thank you so much for choosing us and leaving a great review. We hope you will stay again soon.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Tiffany Caudill - General Manager, Gestion de l’hôtel
Thank you! We hope you will return to visit soon.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Tiffany Caudill - General Manager, Gestion de l’hôtel
Thank you! We hope you will stay with us again.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
All the staff have been helpful and very friendly! The pool is kept clean, the breakfast is excellent, and the rooms are comfortable.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Brittany, Gestion de l’hôtel
Thank you for taking the time to write a review! We hope to see you again soon!Brittany Hargrave,Guest Service Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brittany , Gestion de l’hôtel
Thank you for your rating. We’re sorry to hear that your experience didn’t meet expectations and appreciate your input. We’ll continue to work on improving our services to provide a better experience for all guests.Brittany Hargrave,Guest Service Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The water temperature was hot; there was no “lukewarm” without turning the faucet almost off.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brittany, Gestion de l’hôtel
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience with the water temperature during your stay. This is certainly not the experience we aim to provide, and we’ll make sure our maintenance team addresses this issue promptly. We truly appreciate your feedback and hope you’ll give us another chance to offer a more comfortable stay in the future.Brittany Hargrave,Guest Service Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Brittany , Gestion de l’hôtel
Thank you for taking the time to write a review. We hope you see you again soon!Brittany Hargrave, Guest Service Manager
