Note fondée sur 615 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2024
The staff was professional, courteous & apologetic I checked in early without going to my room. When I got in late I found the door propped open with the deadbolt. Extremely tired, I settled in. The room was okay but the bathroom was dated. The next morning I tried to turn on the TV and only got Newsmax. Got in the shower for the early trip back home only to find no towels. Had to dry off with the floor mat towel. I visit this area a lot but this is my last stay here
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Jen, Gestion de l’hôtel
We are sorry to hear that you did not have a great stay with us. Thank you for taking the time to let us know how we are doing.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
All the carpet was torn up and there was exposed tack strip everywhere and the charges to my card didn’t match the offer from Expedia we paid more
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Jen, Gestion de l’hôtel
We are sorry to hear that you did not enjoy your stay with us. We are sorry that we are installing all new carpet throughout the hotel.Since you booked through Expedia, you will need to contact them to find out why the amounts are not matching as we do not have any control over their postings.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Jen, Gestion de l’hôtel
Thank you for taking the time to let us know how we are doing. We are disheartened to hear that you did not enjoy your stay with us.
par un voyageur de malvern
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Jen, Gestion de l’hôtel
Thank you for taking the time to let us know how we are doing. We appreciate your business and look forward to hosting you again.
par un voyageur de Madison
Publié le 30 sept. 2024 sur Expedia
Shower was broken, dirty and had mildew. Staff refused to give extra towels and only had 1. No was wash clothes. Also refused to bring linens for pullout bed. Had to go get ourselves and didn't include sheets and of course no pillowcases. Just a blanket and a pillow. Noone ever at the front the desk until you stand there ringing the bell for 15 minutes. Blinds broken in room. Need I say more...
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Jen, Gestion de l’hôtel
We are disheartened to hear of your sub par experience at our hotel. We appreciate you taking the time to let us know about the issues you experienced.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Jen, Gestion de l’hôtel
Thank you for taking the time to let us know how we are doing. We appreciate the feedback!
par un voyageur
Trust nobody
Publié le 24 sept. 2024 sur HotelsThe hotel itsself was amazing. But outside life was brought into my stay. Really uncomfortable.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Jen, Gestion de l’hôtel
Thank you for taking the time to let us know how we are doing. We appreciate your business and hope that your next stay is more relaxing.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Working on better showers
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Jen, Gestion de l’hôtel
Thank you for letting us know how we are doing, we have been working diligently to replace shower head to ensure a hot consistent shower experience!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Jen, Gestion de l’hôtel
Thank you for taking the time to let us know how we are doing. We are glad to see you enjoyed your stay and look forward to your return with us.
par un voyageur
Decent with value
Publié le 12 sept. 2024 sur HotelsThe staff was friendly, the room was clean and accommodating. Provide me a no frills well valued venue for my stay.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Jen, Gestion de l’hôtel
Thank you for taking the time to let us know how we are doing. We appreciate feedback from our guests.
