Ratings based on 819 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 30, 2024 on Expedia
Staff was very helpful and anxious. Rooms were very nice and clean. I would highly recommend to other ppl and would revisit this facility again.
Comment from Hotel Management
Jul. 2, 2024 by David, Hotel Management
Thank you for the kind review
by A traveller
Posted Jun. 23, 2024 on Hotels
View was great, Food was Amazing and plenty of room in my Suite. AC did mess up but a simple call to the front desk I was up and back going before i can even get hot..Staff was very friendly, so its well worth the stay... Thanks for such a great team.
Comment from Hotel Management
Jun. 24, 2024 by David, Hotel Management
Thank you for the kind review
by A traveller
Not Riverfront, but close
Posted Jun. 19, 2024 on HotelsVery clean, but too much air freshener spray. Roomy with sitting area, and beds ok not super comfortable.
Comment from Hotel Management
Jun. 20, 2024 by David, Hotel Management
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!
by A traveller from Belden
Posted Jun. 17, 2024 on Expedia
Great stay
Comment from Hotel Management
Jun. 17, 2024 by David, Hotel Management
Thank you for the kind review
by A traveller
Posted Jun. 15, 2024 on Hotels
Comment from Hotel Management
Jun. 17, 2024 by David, Hotel Management
Thank you for the kind review
by A traveller
Posted Jun. 15, 2024 on Expedia
Comment from Hotel Management
Jun. 16, 2024 by David, Hotel Management
Thank you for the kind review
by A traveller
Posted Jun. 14, 2024 on Expedia
Didn’t like that our room smelled like sewer ever time you used the water.
Comment from Hotel Management
Jun. 16, 2024 by David, Hotel Management
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!
by A traveller
Posted Jun. 12, 2024 on Expedia
Comment from Hotel Management
Jul. 2, 2024 by David, Hotel Management
Thank you for the kind review
by A traveller
Posted Jun. 9, 2024 on Expedia
Comment from Hotel Management
Jun. 10, 2024 by David, Hotel Management
Thank you for the kind review
by A traveller
Posted Jun. 6, 2024 on Expedia
It's so good , clean and comfortable
Comment from Hotel Management
Jun. 7, 2024 by David, Hotel Management
Thank you so much for the kind review
