Note fondée sur 552 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Loved the back courtyard!
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Rachel A, Gestion de l’hôtel
Thank you Misty for leaving your review. So glad you were able to enjoy our back patio!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Rachel A, Gestion de l’hôtel
Thank you, Laurie, for taking the time to leave your rating for our hotel. We hope to see you in the future.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
There are 2 reasons this stay wasn't given 5 stars. One, one of the rooms was a bit stuffy upon arrival and had a strange odor. It wasn't a mildew smell just and off smell. I had odoban on hand and sprayed, then turned the air up until it was tolerable. Two, this same room's door was cracked near the lock and made it hard to open and properly shut the door. This particular suite was nice and roomy otherwise. The furniture could stand to be updated but no big deal. Bed was nice and comfy. We had two other rooms with no issues at all. This hotel has the best complimentary breakfast we've had this far. The added options of fresh fruit and other toppings for the pancakes and oatmeal were a plus. There were flavored syrups available for the pancakes, and also a choice of malted vanilla batter and blueberry. They had strawberry cream cheese spread as well as regular. They also had fruit infused water as a choice along with the normal apple and orange juice. The attendant was sure to replenish foods promptly and made sure everything was nice and fresh. All of the employees were friendly and hospitable. My family enjoyed their stay and I'm sure we will be back soon. Thanks for a great experience during a difficult time for our family.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Rachel A, Gestion de l’hôtel
Thank you, Laquisha for leaving your comments and rating of our hotel. We hope to see you again in the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rachel A, Gestion de l’hôtel
Thank you, Jesse, for leaving your comments.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
It was pretty outdated. And not very clean. The staff was friendly and it was an easy check in.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rachel A, Gestion de l’hôtel
Thank you Laine, for leaving your rating and comments. We hope to see you in the future to provide you with a better stay.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Overall it was fine. Biggest issue was that there were some water leaks and then we had a toilet overflow issue as well.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rachel A, Gestion de l’hôtel
Thank you, David, for leaving your rating. We have had some staffing changes are are currently doubling-down on our maintenance efforts. We hope to see you again in the future for a problem free stay!
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rachel A, Gestion de l’hôtel
Thank you, Leia, for leaving your wonderful rating! We look forward to seeing you in the future!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Great room. Very quite. You wouldn’t know you were next to the highway and airport. Everything was clean. The breakfast was great.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rachel A, Gestion de l’hôtel
Thank you, Florence, for leaving your wonderful review!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rachel A, Gestion de l’hôtel
Thank you, Heather, for the kind rating you left for us. We look forward to seeing you again in the future!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
We were deeply disappointed with our recent stay at the Hampton Inn. This was not our first experience with the hotel chain, and unfortunately, it left a negative impression. The suite we had booked for six people was typically spacious and comfortable, but our experience was far from satisfactory.
Upon arrival, we discovered that the sofa bed in our original room was visibly dirty, with brown and reddish-brown stains, as well as debris of unknown origin. We immediately reported the issue to the hotel staff, who offered to move us to another room. However, the replacement room was also found to have a dirty sofa bed.
Despite paying over $300 for our stay and the late hour, we decided to remain in the second room, using extra sheets to minimize discomfort. Unfortunately, our problems did not end there. The bathroom was also unclean, with a visibly dirty door and a bent shower curtain pole that did not fully cover the bathtub. Additionally, the room carpet was dirty.
We believe that the quality of cleanliness at this Hampton Inn falls short of our expectations. We hope that this feedback will be taken seriously and that necessary improvements will be made to ensure that future guests have a more pleasant experience.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rachel A, Gestion de l’hôtel
Marco, I am utterly horrified to hear your comments of our hotel. We have recently had a change in management and I can assure you this will not be an issue going forward. We look forward to seeing you again and having another chance to give you the stay you deserve.
