Note fondée sur 719 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2022 sur Expedia
par Edouard
Don't stay there
Publié le 19 mai 2016 sur HotelsInsect in the room, food is bad & staff is''y pleasant & smily!
Commentaires de Gestion de l’hôtel
23 juill. 2016 par Charles, Gestion de l’hôtel
Dear Edouard,
We appreciate your feedback regarding your stay. I am sorry to hear that your stay was not up to the standards we are known and strive to provide and apologize for any inconvenience and disappointment you were caused. Our staff is committed to complete guest satisfaction so we ask that anytime a guest is not satisfied or encounters an issue they would let us know so that we can make sure that you have an enjoyable stay. Our goal is to provide an exceptional guest experience and I regret in your case we fell vastly short. We sincerely hope that you would allow us the opportunity to better serve you on a future trip and we can prove to you our commitment to guest satisfaction.
Best Regards,
Charles Guice
General Manager
par un voyageur
Stay in Huntsville.
Publié le 25 sept. 2024 sur HotelsIt was very clean. Easy check in. The bed was so so. The pillows were not great. Overall nice place.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Charles G., Gestion de l’hôtel
Dear Maranda,Thank you for the great review! We appreciate your kind words about the cleanliness and we are glad you enjoyed your stay. We’re sorry to hear the bed and pillows didn’t meet your expectations, and we appreciate your feedback as we always strive to improve. Thank you for staying with us, and we hope that you will come back to visit us again. Best Regards, Charles Guice, General Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Charles G., Gestion de l’hôtel
Dear Travis, Thank you for the exceptional rating! We are glad that you enjoyed your stay. We thank you for staying with us and hope that we have the opportunity to serve you again. Best Regards, Charles Guice, General Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Property was far enough from main highway that it was quieter.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Charles G., Gestion de l’hôtel
Dear Tresa, Thank you for the great review! We are so glad that you had a quiet and enjoyable stay. We thank you for staying with us, and hope that we have the opportunity to serve you again. Best Regards, Charles Guice, General Manager
par un voyageur de Lillian
Publié le 20 sept. 2024 sur Expedia
Very nice hotel! Seems very new. Great breakfast!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Charles G. , Gestion de l’hôtel
Dear Jaimit, Thank you for the exceptional rating! We are glad that you enjoyed your stay. Thank you for staying with us and we hope to see you again soon. Best Regards, Charles Guice, General Manager
par un voyageur de Florence
Publié le 16 sept. 2024 sur Expedia
This is a clean, quiet hotel with spacious rooms. Breakfast was one of the better hotel breakfasts we’ve had. We will definitely stay here again.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Charles G. , Gestion de l’hôtel
Dear Janine, Thank you for the wonderful review! We are thrilled to hear that our hotel will be your choice when you visit the Huntsville area. We appreciate the kind words, and we're glad that you had a quiet stay, enjoyed the spacious room, and our Express Start breakfast. Thank you for choosing to stay with us, and we will look forward to welcoming you back on your next trip. Best Regards, Charles Guice, General Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
The staff Awesome
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Charles G., Gestion de l’hôtel
Dear Colin, Thank you for the awesome compliment of the staff! We truly appreciate you sharing your kind words, and I will be sure to share for all to enjoy. We strive to provide an exceptional experience for all of our guests, and I know your accolades will serve as great inspiration to the team. We thank you for choosing to stay with us, and hope that we have the pleasure of serving you again. Best Regards, Charles Guice, General Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Wry nice & clean. No issues and the staff was very friendly. Would definitely stay here again!
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Charles G., Gestion de l’hôtel
Dear Crystal, Thank you for your great review! Your wonderful comments regarding the staff and hotel are most certainly appreciated. We are so pleased that you enjoyed your stay. Thank you for the outstanding recommendation, and we do hope to welcome you back again soon. Best Regards, Charles Guice, General Manager
