Note fondée sur 461 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Indianapolis
Publié le 9 nov. 2024
Shower does not work. The bathroom was filthy. Gross.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
thank you for your review.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The price. But when you book through Expedia, the front desk said I shouldn't do that because the hotel has to pay a percentage! Not my concern if I am trying to save money. Price is to high for what you Don't Get!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Wow.
par un voyageur de West Columbia
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Thank you for taking your time to post a review.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Thank you Tyshone, It's been a pleasure having you stay with us.
par un voyageur
Publié le 17 août 2024 sur Hotels
started off putting me in a room, that someone was already in. got new room, and it had a bad smell, had to go to store get a can of air freshener, spray it and left for 1 hr, then came back, was way better had to leave bathroom exhaust fan on all the time. i will not be going back
Commentaires de Gestion de l’hôtel
18 août 2024 par GM, Gestion de l’hôtel
We apologize for the mix up you going to a room that was occupied, it wasn't done purposely. Mr. Sparks if the room had a bad smell we would have gave you a different room or you could have come and spoke to me directly and I would have walked to your room and made things right by compensation.
par un voyageur
If I could give it zero stars I would.
Publié le 16 août 2024 sur HotelsStay away from this place!
Commentaires de Gestion de l’hôtel
18 août 2024 par GM, Gestion de l’hôtel
I am sorry you feel this way. My question is why would you stay past your reservation time if you were so uncomfortable here? Did you address your concerns with the front desk?
par un voyageur
Publié le 16 août 2024 sur Expedia
The entire building smelled like stale cigarette smoke, everything was dirty. I killed a total of 4 cockroaches in my room during my stay. The front desk person was nice, but that was the only good thing about this stay. I noticed other rooms had a do not disturb sign, however I did not get one, so on my first day, I had room service pound on my door at 8am, not wait for a response, and burst into my room. Will not recommend or return to this hotel.
Commentaires de Gestion de l’hôtel
18 août 2024 par GM, Gestion de l’hôtel
Kylie, I am sorry people smoke in the hotel although it is clearly stated they should not. We do kick them out when we catch them. On your first day here you came to me saying room service did not come to your room and you were in need of shampoo and conditioner. Being the bottles are tiny and you were here for 6 days I requested they go to your room daily to see if you were in need of anything. As normally because we are green we only go every 2 days. I was unaware someone knocked and then did not give you time to get to the door. I will address this with housekeeping as this is not ok and wish you would have told me about the incident so I could address it immediately with whom ever did this. Again I am sorry for this inconvenience.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Thank you for your review
