Note fondée sur 819 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2018 sur Hotels
Hôtel très bien et personnel accueillant ; dommage que l’hotel Ne propose pas de petit déjeuner...
Commentaires de Gestion de l’hôtel
4 sept. 2018 par Motel6 Huntsville TX, Gestion de l’hôtel
Thank you for choosing Motel 6. Your feed back is important to us.
par un voyageur
Publié le 16 sept. 2024
Young man who checked me in was polite and professional. You could tell he was busy because it was family weekend for sam houston. Room, bed, bathroom was clean. AC worked well. Comforter had cigarette burn in it but bed was clean. Larger pillows would be nice. Clean up area by container, there is dog feces all over there. I would stay again for a short stay.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. I’m glad to hear you had a positive check-in experience and found the room, bed, and bathroom clean. Your comments about the pillows and the cleanup area are valuable, and we’ll work on improving these aspects. We look forward to having you stay with us again.
par un voyageur
Publié le 18 août 2024 sur Expedia
Bring some roach spray
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jason,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 4 août 2024
No light in bathroom. Shower and sink drains stopped up. Deadbolt wouldn’t engage.
Commentaires de Gestion de l’hôtel
7 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I’m sorry to hear about these issues with your stay. We’ll address the bathroom lighting, plumbing, and deadbolt concerns immediately to ensure they’re resolved. Thank you for bringing this to our attention, and I hope we can provide a better experience for you in the future.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The place isn't well maintained.
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Tracy,Thank you for choosing us for your recent stay. Kindly let me know about your disappointments in more detail to serve you better in the future.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Checked in and they did not have a disabled room down stairs with 2 beds. Receptionist gave us a non smoking room on 2nd floor and when we went to the room it smelled like Marijuana. Went back down to change rooms. They finally gave us a room that was trully non smoking. The rooms had sheets that had cigarette burns and didn't seem clean. We wanted to leave but couldn't find another room at another location for our budget.
Commentaires de Gestion de l’hôtel
5 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Julie, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Natalie #team6
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
I loved the pool and the families playful use of water and secure area. Staff was accommodating and made good coffee. I slept very soundly and didn’t leave until 9 when I had expected to be on my way at 6AM, ahead of any traffic. I enjoyed the diversion.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Bill,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
