Ratings based on 70 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 14, 2024 on Expedia
Staff need customer service training!
by A traveller
Posted Jan. 4, 2024 on Expedia
by A traveller
Recommend
Posted Dec. 21, 2023 on HotelsWas a relaxing and rejuvenating stay!
by A traveller
Highly recommend
Posted Dec. 19, 2023 on HotelsWas an amazing stay, the reception staff, the bar staff and beach staff were all amazing and so hospitable. Got an excellent chef too, the food was s o delicious.
by A traveller
Posted Dec. 16, 2023 on Hotels
I like to be honest here, there could have been more stars achieved if things would have been put right. I we t with a friend, we booked two chalets each (I am snoring). My friend got an upgrade next to the beach, even I paid for the rooms. If an upgrade, why only one person, we were also long ways apart. After long discussion, I got a room in the same complex. Room looked clean apart from a pubic hair in the shower unit which didn't disappear from that place the whole stay. My bed was only made by stretching the planet over the bed, underneath there was the still messed up bed linen with the sand on it as I felt when going to bed. So there could be some improvement. But these are minor things as I am holiday. The beach was live let, but was messed up by loud music almost none-stop, loud as in a club! If you come to relax, that's no place to stay, if you come for clubbing, you will be happy! I understand that most beaches have music, but it could be at a volume where people still can have conversations with each other. But what really annoyed me was that I was charged for two water bottles from the minibar, where I didn't touch the minibar at all! I also should have received daily two bottles of water of which one day I didn't receive it at all! When I told reception, they were strict I have to pay for these two bottles even I repeat I got told them that I have not used them! Seems like that reception believes staff more than guests! Otherwise I can't fault that place!
by A traveller
Posted Jul. 21, 2023 on Hotels
by A traveller
Posted Jul. 12, 2023 on Expedia
by A traveller
Posted Jun. 27, 2023 on Expedia
Bad
by A traveller
Posted May 1, 2023 on Expedia
by A traveller
Posted Dec. 28, 2022 on Expedia
Friendly staff, great service, and an exceptional animation team
