Note fondée sur 254 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2024 sur Hotels
We did not stay, the hotel did not correspond to the description in your website.
Thes manager was nice enough to apologize and suggested that we better go to another hotel,what we did.
He made it so that we could be refunded.
You should be more serious
par un voyageur
Publié le 7 août 2024 sur Expedia
I had problems with 2 rooms. The first had a leaky sink, the pipe under the sink was not connected. (They were in the middle of a remodel). I told the staff and they quickly gave me another room. That one had a hole in the wall and smelled like smoke. The 3rd time I got a nice remodeled room and the stay was pleasant after that. They did take care of me quickly but it would have been nice not to lug around luggage going room to room 3 times, to find something acceptable.
par un voyageur
Publié le 27 juill. 2024
par un voyageur
Publié le 23 juill. 2024 sur Expedia
It was ok, nothing special. They first tried to put me in a room that was already occupied.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Very dated and old smelt stale and needs updating
In impressed
Not even a front desk person in the morning to see you off (8am)
par un voyageur
Publié le 7 juill. 2024 sur Expedia
We had the best time! Everyone was nice including staffs, overall I would say it was the best experience for us. The bedroom was nice, I would come again!
par un voyageur
Clean, but Missing Perks
Publié le 27 juin 2024 sur HotelsOur first room we were given had not been cleaned - beds unmade and towels on the floor. They quickly put us in a clean room which was much better. Breakfast was fine, better than expected, and juice and coffee were available 24/7. However, one of the reasons we had chosen the hotel was for the amenities, the pool, hot tub, and gym, all of which were behind a dysfunctional, nailed shut door.
par un voyageur
Publié le 4 juin 2024 sur Hotels
Great room! Clean, modern, soft towels and sheets. Bed is perfect. Shower head was awful. Breakfast was non existent:(
par un voyageur
Publié le 22 mai 2024 sur Hotels
It is time for an upgrade
par un voyageur
Publié le 21 mai 2024 sur Expedia
We rented months in advance and a week prior received a call saying the reserved room was overbooked and we had to take a different room. The day we were coming we received another call saying the room we chose was available. We checked in and noticed the bottom of the dresser was extremely dusty. Then my bedside lamp wouldn't work. I figured out that it was unplugged. Plugged lamp back in. I took a shower in the morning and there was no water pressure and the water was cold. Staff couldn't be found half of the time. I will NOT stay in this hotel again.
Commentaires de Gestion de l’hôtel
24 mai 2024 par Nicole, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
