Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Sand Hollow Resort Management , Gestion de l’hôtel
Thank you for taking the time to share your feedback with us, Mikaela. We appreciate your review and are pleased to hear that you had a generally positive experience during your stay. However, we recognize that there are areas where we can improve to better meet your expectations.Your comments are invaluable in helping us refine our services and ensure future stays are even more enjoyable. If there are any specific details you would like to share about how we can enhance your next visit, please feel free to message us. We are always striving to improve and would love the opportunity to exceed your expectations during your next stay.Thank you once again for your feedback, and we hope to welcome you back soon.
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2024 par Sand Hollow Resort Management , Gestion de l’hôtel
Thank you for taking the time to leave us a review, nathalie! We're pleased to hear that you had a positive experience staying at Sand Hollow Resort. We look forward to the opportunity of welcoming you back.
par un voyageur
Très satisfait
Publié le 18 mars 2024 sur HotelsTrès bel endroit où rester, mais il faut y rester plusieurs jours pour en profiter
Commentaires de Gestion de l’hôtel
18 mars 2024 par Sand Hollow Resort Management , Gestion de l’hôtel
Thank you for being our guest, Romuald. We are thrilled you enjoyed your stay.
par un voyageur
Publié le 1 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2022 par Sand Hollow Resort Management , Gestion de l’hôtel
Thank you for staying at Sand Hollow Resort, Philippe. We look forward to welcoming you back.
par un voyageur de SAN DIEGO
Publié le 9 nov. 2024
Great condo. Away from town so less crowded.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Sand Hollow Resort Management , Gestion de l’hôtel
Thank you for your feedback, Andrea! We're delighted you enjoyed the peaceful location of our condo. We hope it contributed to a restful and memorable stay for you. Looking forward to welcoming you back!
par un voyageur
Sand Hallow
Publié le 15 oct. 2024 sur HotelsWater pressure was really low & the shower wasn’t very hot. The biggest thing was that check in was at 4:00 pm. I think that the s way too late. But it is a really nice place to stay.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Sand Hollow Resort Management , Gestion de l’hôtel
Thank you for your feedback, Derek. We sincerely apologize for the inconvenience you experienced with the water pressure and the shower temperature. Our maintenance team has been notified to address these issues promptly.We understand that a 4:00 pm check-in time may feel late for some guests. However, it allows us adequate time to ensure that each unit is thoroughly cleaned and prepared for your stay. We appreciate your understanding on this matter.We're glad to hear that you enjoyed your overall stay and found the resort to be a nice place to visit. We hope to welcome you back again soon, and we'll work to make your next experience even better!
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Sand Hollow Resort Management , Gestion de l’hôtel
Thank you so much for taking the time to share your experience! We're glad to hear that you enjoyed your stay at Sand Hollow Resort. We hope to welcome you back soon!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
It seemed like we were the first ones to ever stay in this room. It was so clean.!! I would recommend this place to anyone
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Sand Hollow Resort Management , Gestion de l’hôtel
Thank you so much for your wonderful review, Eric! We are thrilled to hear that your room felt brand new and met your expectations in terms of cleanliness. Our team takes great pride in maintaining a high standard of cleanliness and comfort for our guests, and it's rewarding to know we succeeded during your stay.We truly appreciate your recommendation and hope to welcome you back to Sand Hollow Resort again soon!
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Nice views clean and quiet
Will be back!
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Sand Hollow Resort Management , Gestion de l’hôtel
Thank you so much for your kind words, Pamela! We're thrilled to hear that you enjoyed the beautiful views and peaceful atmosphere during your stay. It's always our goal to provide a clean and relaxing environment for our guests. We look forward to welcoming you back in the future!
par un voyageur
Good
Publié le 13 oct. 2024 sur HotelsWe stay here often and the stay is always good. This time our ac unit didn’t work the first night and that was super rough with 90 weather. The hair dryer in our bathroom also didn’t work, but we didn’t ask for any fixes while we were there and overall the room/stay was good!
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Sand Hollow Resort Management , Gestion de l’hôtel
Thank you for being a loyal guest and for taking the time to share your experience, Courtney. We sincerely apologize for the issues you encountered with the AC unit and hair dryer during your recent stay. Your comfort is our priority, and we understand how challenging it must have been with the warm weather.We appreciate your understanding and are glad to hear that, overall, you enjoyed your stay. For future visits, please don’t hesitate to reach out if anything isn’t working as expected—we are always here to help make your stay as comfortable as possible.Thank you again for your feedback, and we look forward to welcoming you back soon.
