Note fondée sur 173 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Laura,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager
par un voyageur
Very nice place to stay in Hutchinson
Publié le 20 août 2024 sur HotelsThe young guy who works there is notably very friendly and helpful. In fact, he and his boss immediately went to action to fix the problem with the cable television box not working. I was not expecting such swift service. I found the room and lobby area to be nice and clean. I had a very good stay overall and I look forward to returning the next time I am in Hutchinson!
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Russell,Thank you for your wonderful feedback. We're delighted to hear that our team, especially the young gentleman and his boss, provided swift and helpful service to resolve the cable issue. It's great to know you found the room and lobby area clean and enjoyed your stay. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur de SOUTH HUTCHINSON
Publié le 12 août 2024
My room was dirty. I cleaned it before
I stayed. Good thing no bugs.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager, Gestion de l’hôtel
Hello Vanessa,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We will definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Sincerely,Hotel Manager.
par un voyageur
Publié le 9 août 2024 sur Expedia
Property dated but nice
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you found our property nice despite its age. We’re continually working on updates and appreciate your understanding. We hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 1 août 2024 sur Hotels
It was most disgusting place I ever stayed at. The bath tub was nasty the tv would only work on some channels other channels was on foreign language. I wouldn't stay there again if was free. Continental breakfast was ready on time. It looked so bad I told my let's go to McDonald's. You all need to something different. Also there was at least a one inch gap all the way around the door
Commentaires de Gestion de l’hôtel
2 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Steve,Thank you for your feedback. We're very sorry to hear about your unpleasant experience. The condition of the bathtub, TV issues and door gaps are unacceptable and will be addressed immediately. We also regret that the breakfast did not meet your expectations. Your comments are crucial for us to improve our services, and we hope you'll consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024
For an economical stay, this is a great hotel. Very friendly staff. Clean room. A very good value for an inexpensive stay.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear David,Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay and found it to be a great value. Our friendly staff and clean rooms are our top priorities, and we're glad we met your expectations. We look forward to welcoming you back for another economical and pleasant stay.Sincerely, Hotel Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Building and hallways look outdated, but inside the actual room it’s nice. Updated. Could use extra cleaning, the floors weren’t clean and bedding was stained. Staff was very helpful and tried very hard to make us feel welcome.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Shelly,Thank you for your stay and feedback. We're pleased to hear you found the room updated and appreciate the helpfulness of our staff. However, we regret that the building and hallways appeared outdated and that the cleanliness of the floors and bedding did not meet your expectations. We will address these issues to improve our guest experience. Please visit us again.Sincerely, Hotel Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Old outdated facility.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Steve,Thank you for your feedback. We apologize that you found our facility to be outdated. We are continually working on updates and improvements to enhance our guests' experiences. Your comments are valuable, and we hope you'll consider staying with us again in the future as we make these enhancements.Sincerely, Hotel Manager
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Natalie,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Bed was comfortable
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Steve,Thank you for your feedback. We're glad to hear that you found the bed comfortable. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager
