Note fondée sur 88 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
3,5 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for leaving your rating. We look forward to hosting you again at our hotel in the future.
4 sur 5
par un voyageur

Publié le 14 août 2024 sur Expedia
It was very quiet.
Commentaires de Gestion de l’hôtel
14 août 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're pleased to hear that you enjoyed the quiet atmosphere. We hope to welcome you back soon for another peaceful stay!
4 sur 5
par un voyageur

Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
3 sur 5
par un voyageur

Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
4 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
Growing up in this area, I was familiar with this hotel as it WAS. I never had need to stay there -- but also probably wouldn't have. The upgrades, renovations, attention to details (inside/outside) were surprising for the price. Definitely not 5 star but well worth the investment. The only reason I didn't give a FULL 5 star is primarily due to check-in (3pm): I arrived appx 3:10pm. Nobody was there with no sign, "bell", etc. After waiting a few minutes, I called the only number listed in the office/desk. The man who answered simply said, "There's nobody there, but I'll be there in about 15 minutes." I had no choice but to wait. (I'd already paid. Non-refundable.) He did finally arrive. He did "upgrade" my room to a king and accommodated my ground floor request. Otherwise, my stay was fairly quiet and uneventful (good shower, comfortable bed, TV worked great, 2 complimentary waters in the fridge, clean inside and out, etc.). Would recommend for an economy stay just know there appears to be no full-time desk staff, so you may wait... or, if there's a maintenance issue... It's a trade, I suppose. :)
Commentaires de Gestion de l’hôtel
6 août 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your detailed feedback and for recognizing the improvements we've made. We're pleased you found the renovations and cleanliness up to standard and that the room upgrade met your needs. We apologize for the inconvenience with the check-in process and are working to ensure better availability and communication for future guests. We appreciate your recommendation and hope to provide an even smoother experience next time.
4 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
The room was clean and the staff was respectful
Commentaires de Gestion de l’hôtel
5 août 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're pleased to hear that you found the room clean and our staff respectful. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay.
4 sur 5
par un voyageur

Good stay, great guests service

Publié le 31 juill. 2024 sur Hotels
The service was great. The manager noticed my kids went swimming and brought extra towels to the room without being asked. The hotel is older ,but is in the middle of a renovation so there was work being done but it didn't impose on us. The area looks a bit sketchy but there are security cameras and it is well lit so we didn't feel anxious. One of the best breakfast places in town is only a few blocks away; try the pancakes.
Commentaires de Gestion de l’hôtel
1 août 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your kind review! We're delighted to hear you had a positive experience with our service and enjoyed your stay. It's great to know our renovations didn't disrupt your visit. We appreciate your understanding regarding the area, and we're glad you felt safe with our security measures. We're delighted you enjoyed the nearby breakfast spot too!
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.
4 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
2 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!