Ratings based on 753 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 25, 2024 on Expedia
Our room reaked of mold and mildew. Obviously it’s an issue with large dehumidifiers up and down the hallways.
Comment from Hotel Management
Oct. 11, 2024 by DoubleTree by Hilton Cape Cod - Hyannis, Hotel Management
We are so sorry to learn of the odor that you experienced in the area of your stay. Please accept our apologies. Please know that we are doing our utmost to mitigate this concern during times of high humidity.
by A traveller
Posted Sep. 17, 2024 on Expedia
overpriced and not well maintained
restaurant was a bright spot....meals were well prepared and the staff friendly
Comment from Hotel Management
Sep. 18, 2024 by DoubleTree by Hilton Cape Cod - Hyannis, Hotel Management
We are sorry to learn that your experience fell short. We appreciate that you took the time to share your candid feedback which will be shared with our team.
by A traveller
Posted Sep. 16, 2024 on Expedia
The staff was very rude and they made my stay there a horrible experience and I would have never expected that from a doubletree property.
Comment from Hotel Management
Sep. 18, 2024 by DoubleTree by Hilton Cape Cod - Hyannis, Hotel Management
We are so sorry to learn of your unsatisfactory experience and wish to extend our apologies. Please do not hesitate to reach out to our management team,if you would like to discuss what transpired.
by A traveller
Posted Sep. 15, 2024 on Expedia
Staff very friendly and accommodating to move us to a new room but beds need to be replaced- worn
Comment from Hotel Management
Sep. 18, 2024 by DoubleTree by Hilton Cape Cod - Hyannis, Hotel Management
Thank you for your feedback and for choosing us for your recent stay.
by A traveller
Posted Sep. 14, 2024 on Expedia
DoubleTree by Hilton Cape Cod was a good hotel. The room was a little small but the bath/shower area was spa like. Overall comfortable- earns a B!
Comment from Hotel Management
Sep. 18, 2024 by DoubleTree by Hilton Cape Cod - Hyannis, Hotel Management
Thank you so much for your kind words and feedback. We hope that you will visit us again.
by A traveller from Chula Vista
Posted Sep. 6, 2024 on Expedia
Comment from Hotel Management
Sep. 18, 2024 by DoubleTree by Hilton Cape Cod - Hyannis, Hotel Management
Awesome...thank you for the 5/5 rating and for taking the time to rate us. We hope to see you again.
by A traveller
Posted Sep. 3, 2024 on Expedia
Very comfortable hotel. Good location. Very helpful staff.
Comment from Hotel Management
Sep. 18, 2024 by DoubleTree by Hilton Cape Cod - Hyannis, Hotel Management
Thank you so much for the 5/5 rating and positive feedback - we appreciate that you took the time to review us and hope that we will see you again.
by A traveller
Posted Sep. 2, 2024 on Hotels
Comment from Hotel Management
Sep. 18, 2024 by DoubleTree by Hilton Cape Cod - Hyannis, Hotel Management
Thank you for choosing us and for taking a moment to rate us. We hope that you will visit us again.
by A traveller
Posted Sep. 2, 2024 on Expedia
Everything was awesome with the exception of the rooms having shared doors which are a little creepy considering the space in each room why not expand the walls to get rid of the shared walls where you can hear everything but it was a great experience.
2 min away from Main Street that has everything you could ever need as well as close to beaches stores and other activities such as mini golf biking etc
Bar area appeared to have some grumpy staff members from limited conversation but overall very awesome pulling straws to find complaints really pleasant stay would recommend !
Comment from Hotel Management
Sep. 18, 2024 by DoubleTree by Hilton Cape Cod - Hyannis, Hotel Management
Thank you so much for your feedback and suggestions. it is helpful for us to learn more about your specific experiences during your stay. We're glad that overall, your visit was a good one. We appreciate your recommendation and hope to see you again.
by A traveller
Posted Aug. 28, 2024 on Expedia
Comment from Hotel Management
Sep. 18, 2024 by DoubleTree by Hilton Cape Cod - Hyannis, Hotel Management
Thank you!
