Note fondée sur 86 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Smyrna
Publié le 5 oct. 2024 sur Expedia
No hot water
Commentaires de Gestion de l’hôtel
17 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Mr Stewart, , We deeply regret to hear about this inconvenience during your visit. We understand the essentiality of basic amenities like hot water, especially during cold days or for bathing. This lapse must have brought substantial discomfort, and for that, we feel genuinely sorry. Your feedback has been conveyed to our maintenance team for immediate resolution. As a valued guest, your comfort is our prime concern, and your experience guides us in making the required improvements. We assure you this is not typical to our standards. Your negative experience is a learning curve for us to ensure such lapses do not recur. Besides, we would like to invite you for another stay, promising improved facilities and service that uphold our reputation. Your trust is essential to us, and we're eager to make a renewed impression on you. We wholeheartedly take your feedback as an opportunity to refine our services. Once again, we hope this incident will not deter you from choosing us in the future. We are looking forward to making your next stay a seamless one. Your faith in our service is appreciated and motivates us to serve better. Regards,Abhijay VermaGM
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Overall good
Commentaires de Gestion de l’hôtel
17 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Mr Tharun, We are elated to hear your overall feedback and we appreciate the time you took to share your experience with us. It encourages us to keep up our efforts in maintaining and improving our standards. If there's anything specific that you particularly loved or think we can work on, please do let us know. We are always eager to enhance your experience even further. Your satisfaction is our priority! Regards,Abhijay VermaGM
par un voyageur
Publié le 30 mars 2024 sur Expedia
Experience was good, but the room service was not up to the mark. I requested for a plumber to clear the blockage in our wash basin; but none came to clear it up.
Else than that, t’was indeed an experience I would cherish for the rest of my life.
par un voyageur
Publié le 12 oct. 2023 sur Expedia
I wasted my time so much during check-out.
par un voyageur
Publié le 24 mai 2023 sur Expedia
AC not working Support staf also not nesponding properly need to use fan as ac was not working at all
par un voyageur
Publié le 1 sept. 2022 sur Hotels
par un voyageur
Publié le 24 août 2022 sur Hotels
par un voyageur
Publié le 27 févr. 2022 sur Expedia
Was nice and comfortable with friendly staff
par un voyageur
Publié le 18 déc. 2020 sur Hotels
par un voyageur
Publié le 7 mars 2020 sur Hotels
Hotel is located in the mid of market. It helps in going around shopping as well.Food was great. Rooms are spacious and good hospitality. Also reception was very cooperative and allowed 2 hrs of extension in check out due to flight delay.House keeping is Great.
Overall Very Good Stay.
