Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,6 Service et personnel
3,8 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2022 sur Expedia
It was a very modern property with excellent decor and very clean.
par un voyageur
Great place but disappointed service
Publié le 16 avr. 2021 sur HotelsPlace was excellent but the staff were very unfriendly. Parking was on the street WiFi was really bad. Room service was poor, they brought my order 90 mins later after multiple calls. No guest computer/printer.
Commentaires de Gestion de l’hôtel
7 mai 2021 par Suneel Kumar, Gestion de l’hôtel
Dear Guest,
Namaste !!!
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Hotel B plus L and considering us as your preferred venue for your recent stay.
We sincerely apologize for the inconvenience caused to you. It is matter of serious concern for us. Please be rest assured that we have taken this issue up with the concerned department and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken in order to reinforce international service standards.
We look forward to welcome you back at Hotel B plus L, very soon and my team and I will extend the hospitality to the best of our ability to create an exemplary experience for you.
Thanks & Regards,
Hotel B plus L
par un voyageur
Worst check in experience
Publié le 27 janv. 2020 sur Hotelshotel was ok but we had worst check in experience.
par un voyageur
Publié le 14 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2020 par Ashwin, Gestion de l’hôtel
Dear Guest,
Greetings from Hotel B Plus L, Hitec City, Hyderabad
We thank you for reviewing us on the portal. We are glad you have appreciated our hotel and services.
Hope to see you back soon
Thank you
Regards
Ashwin
par un voyageur
Horrible wake up service
Publié le 12 déc. 2019 sur HotelsThey call me up at 7:20 AM to ask me return their hair dryer???
And it is also means thet, in their rooms, you can't even find a hair dryer!
What can I say about this kind of service? so bad.
Commentaires de Gestion de l’hôtel
17 janv. 2020 par Ashwin, Gestion de l’hôtel
Dear Guest,
Greetings from Hotel B Plus L, Hitec City, Hyderabad.
We thank you for the review, we firstly apologise for the inconvenience faced at your stay. We have taken a note of your complaint and the concerned department has been reprimanded on the same. We assure you such inconvenience would not be repeated in future. Proper training and supervision is imparted to our associates.
Do consider us on your next visit.
Thank you ,
Regards
Ashwin
par un voyageur
Publié le 7 nov. 2019 sur Expedia
Fully adequate , clean, good service. Breakfast not stellar but fit for purpose
par un voyageur de SG
Publié le 9 févr. 2019 sur Expedia
Pros: Decent stay. Friendly staff. Great service. Affordable price. Connecting rooms with privacy for families or group travel.
Cons: Mosquitoes, Hot water not continuous, have to wait for a while. Staff sometimes forgot to top up towel, water bottles etc but you can call and get it no issue.
Will recommend 👍
Commentaires de Gestion de l’hôtel
13 févr. 2019 par Sunil, Gestion de l’hôtel
Dear Guest,
Greetings from Hotel B+L, Hyderabad
We very much appreciate your comments regarding your stay at the Hotel B+L. It is always a pleasure to receive feedback.
I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.In Regards,replacement of amenities and hot water,the same is addressed.
Thank you again for sharing your experience.
Yours sincerely,
Sunil Kumar,
Front Office Manager.
par un voyageur
Publié le 15 nov. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
28 nov. 2018 par Manager, Gestion de l’hôtel
Dear Guest,
Thank you very much for your business support and review.
Warm Regards
B+L Manager
