Note fondée sur 123 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
61 % des clients le recommandent
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 3 mars 2020 sur Hotels
Room service to be improved. Takes more time. I deposited key at reception to get the room cleaned. But room was not cleaned till my return in the late evening.rest all fine.
Commentaires de Gestion de l’hôtel
18 mars 2020 par Srinivas, Gestion de l’hôtel
Dear Guest, Greetings !!! Firstly i thank you for preferring and staying with us... i regret for the experience you had during you stay with us. i will inform the concern departments who shall look into this and will make sure it is taken care.. Please do let us know ur next day of trip to take care. Warm Regards, Srinivas Asst. Front Office Manager
3 sur 5
par un voyageur de Dallas,TX

Publié le 12 févr. 2020 sur Expedia
Flies everywhere in room, restroom especially in shower.
Commentaires de Gestion de l’hôtel
18 mars 2020 par Srinivas, Gestion de l’hôtel
Dear Guest, Greetings !!! Thank you for staying with us during your visit to Hyderabad. I am pleased to know you had comfortable stay with us apart from few areas where we need to work. we shall take care on you observation points and will see it is taken care, so that no other guest will experience the same. Assuring you the best services... Regards, A Srinivas
5 sur 5
par un voyageur de NJ, United States

Publié le 10 févr. 2020 sur Expedia
Excellent dining on rooftop and lobby cafe. Staff is very accommodating, even arranged for me to have a last-minute early morning breakfast (with coffee!) when checking out to go to the airport. Great hospitality.
Commentaires de Gestion de l’hôtel
18 mars 2020 par Srinivas, Gestion de l’hôtel
Dear Guest, Greetings for the day !!! It was pleasure hosting you with us during your visit to hyderabad !!! We are delighted to know you had comfortable stay with us and all our team made sure you carried beautiful memories. Thank you for taking time and sharing us your reviews online.. We look forward to see you again soon.. Regards, Srinivas Asst. Front Office Manager
1 sur 5
par un voyageur

WORST...STAY AWAY FRO THIS HOTEL..

Publié le 14 janv. 2020 sur Hotels
WORST STAY .. 4 STAR ?? NO WAY ... I have a copy of all the ameniteis but nothing was provided. There were pictures of pool, but when checked in...they said its under maintenance.. then why would I pay around 10000 rupees for two nights? No iron board to iron my shirt.when asked..they said it will be on request..but that was no where mentioned... like how they mentioned (roll away bed on request) what kinf of logic is this??? No slippers provided... Refrigerator is there but not working.. all my food got spoiled.While checking out they were asking for id proofs....I questioned..but they said..it was their mistake.. like this..how many mistakes they do??? WORST WORST.. Coming to breakfast.this is really good. But I will never recommend close to 5 thousand rupees per night and only breakfast wil be good ..rest all horrible..
4 sur 5
par un voyageur

Publié le 3 déc. 2019 sur Expedia
初めて宿泊しましたが、非常にコスパが良かったです。 結婚式の時期だったので、夜はちょっとうるさかったですが。
3 sur 5
par un voyageur

Publié le 27 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
28 nov. 2019 par Srinivas, Gestion de l’hôtel
Dear Guest, Greetings !!! At outset i thank you for staying with Manasarovar The Fern, hyderabad during your recent visit to hyderabad... i am glad to know you had comfortable stay with us and will assure the same in future.. looking forward to see you soon. Regards Srinivas Front Office Manager
2 sur 5
par un voyageur

Lack of 5 star services.....

Publié le 14 nov. 2019 sur Hotels
I booked this room assuming it would provide 5 star service,but i feel the reviews were not genuine, the bed in the room gave noisy sounds and it was pretty uncomfortable to sleep.I asked for king bed and they gave me2 twin beds which was not at all fine. I am even surprised how the hotel was treated as 5 star
Commentaires de Gestion de l’hôtel
28 nov. 2019 par Srinivas, Gestion de l’hôtel
Dear Guest, Greetings !!! i thank you for preferring and staying with Manasarovar The Fern, Hyderabad.. Kindly accept my sincere apology, towards the inconvenience you have faced during your stay.. i have discussed your concerns on all the areas you have mentioned and will be addressed .. Assuring you the best services in your next visit kindly do let me know you plans to take care personelly. Looking forward to see you soon. Warm Regards Srinivas Front Office Manager
1 sur 5
par un voyageur

Publié le 26 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
11 nov. 2019 par front Office Manager, Gestion de l’hôtel
Dear Guest, We could not find out your details to know your exact concern on your feedback. kindly call us on the hotel no. and connect me. REgards Srinivas
5 sur 5
par un voyageur

Publié le 16 oct. 2019 sur Expedia
It’s very near to US VISA consulate. The stay is excellent.
Commentaires de Gestion de l’hôtel
1 nov. 2019 par Front Office Manager, Gestion de l’hôtel
Dear Guest, Greetings from Manasarovar The Fern, Hyderabad !!! I am pleased to see your positive feedback . Feedback from discerning guests like you encourages us to strive harder. We enjoyed serving you as much as you enjoyed the experience and I assure you of consistently high quality and service. Thank you once again for the opportunity and do come back again soon! Regards A.Srinivas
4 sur 5
par un voyageur

tjchad

Publié le 15 oct. 2019 sur Hotels
There is need to improve quality of stand room for the price paid..especially the mattress is not good and makes noise when rolls on it.. Overall i am good with the stay.
Commentaires de Gestion de l’hôtel
1 nov. 2019 par Front Office Manager, Gestion de l’hôtel
Dear Guest, Greetings from Manasarovar The Fern, Hyderabad !!! I am pleased to see your positive feedback . Feedback from discerning guests like you encourages us to strive harder. We enjoyed serving you as much as you enjoyed the experience and I assure you of consistently high quality and service. Thank you once again for the opportunity and do come back again soon! Regards A.Srinivas
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