Note fondée sur 641 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Dernière nuit hors de prix
Mariage et donc beaucoup de bruit
Hôtel très classe mais pas reposant
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Sukhbir Singh., Gestion de l’hôtel
Dear Benjamin, Thank you for sharing your feedback with us !! We apologize for any inconvenience caused during your stay. Please be assured that your feedback has been taken into account and will be considered for future improvements. Once again, we apologize for any inconvenience caused and we appreciate your understanding. At Novotel, we strive to provide our guests with an unparalleled experience and utmost hospitality. We are dedicated to continuously improving our services and we appreciate feedback from our valued guests. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay. Feel Welcome, Sukhbir Singh.
par un voyageur
Belle hôtel mais le service
Publié le 13 mai 2023 sur HotelsHôtel très agréable, proche de l aéroport, la nourriture est correct.
Un manque de communication et d informations lors de l accueil, obligé de redescendre a 22h, une fois au lit !!!! Car il avait oublié d enregistrer ma carte.
Le second point est le petit déjeuner inclus , aucune information de données sur les horaires, partant a 4 h du matin je n ai pu le prendre alors que inclus dans mon tarif!!!
Même pas de proposition de déjeuner a emporter !!!!
Lors du check out a 3h30 , il y avait personne et 20 minutes pour le faire, obligé de réclamer ma facture,car l hôtesse ne faisait pas la différence entre ma réservation régler par internet et mes repas.
Après avoir obtenu cette facture , même pas une enveloppe pour ranger la facture
Le service est a revoir
Commentaires de Gestion de l’hôtel
13 mai 2023 par Hotel Management, Gestion de l’hôtel
Dear Gabriel, Greetings From Novotel Hyderabad Airport!Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Feel Welcome, Novotel Hyderabad Airport
par un voyageur
Publié le 26 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 nov. 2022 par Hotel Management, Gestion de l’hôtel
Dear Jean, Thank you for taking the time to share your valuable feedback for your recent stay with us at Novotel Hyderabad Airport. We are delighted to learn that you were pleased with the Hotel services and the warm hospitality extended by our courteous team. We hope that you will give us another opportunity to welcome you back for more pleasant experiences. Feel WelcomeRubin Cherian
par un voyageur
Publié le 23 mars 2021 sur Hotels
Hôtel en rénovation et malgré cela, très bon niveau de service
Commentaires de Gestion de l’hôtel
24 mars 2021 par Rubin Cherian, Gestion de l’hôtel
Dear Guest,
We earnestly thank you for taking the time to share your valuable feedback for your recent stay with us at Novotel Hyderabad Airport.
We thank you for your words of appreciation for our services and the warm hospitality extended by our courteous team.
We look forward to welcoming you back for more pleasant experiences.
Feel Welcome
par un voyageur
do not miss it
Publié le 18 févr. 2019 sur Hotelsfor short stay the hotel was excellent
Commentaires de Gestion de l’hôtel
11 mars 2019 par Ravi Khubchandani, Gestion de l’hôtel
Dear Guest,
We truly appreciate your gracious feedback about your recent stay with us at Novotel Hyderabad Airport.
We are pleased to learn that you had a comfortable stay with us.
We are looking forward to keep welcoming you back again for many more pleasant experiences.
Feel Welcome
par un voyageur de Québec, Canada
Publié le 8 déc. 2018 sur Expedia
Nous sommes restés une semaine pour le travail. Il est comparable à un cinq étoiles, marbre partout, restaurant extra, musiciens local au restaurant en soirée! Wow.
Commentaires de Gestion de l’hôtel
9 déc. 2018 par Ravi Khubchandani , Gestion de l’hôtel
Dear Guest,
We truly appreciate your generous feedback about your recent stay at Novotel Hyderabad Airport.
We are delighted to know that you were pleased with the infrastructure and the overall facilities of the hotel.
We hope that you will give us many more opportunities to welcome you back soon to recreate more delightful experiences.
Feel Welcome
par un voyageur
Très bien
Publié le 6 juill. 2016 sur Hotelstrès proche de l’aéroport mais pas bruyant
par un voyageur
Publié le 5 oct. 2024
They changed my room gave me inferior room
Saying rooms are not available even though the rooms available
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Novotel Hyderabad Airport. , Gestion de l’hôtel
Dear Sarveswara,We wish to clarify that your room was not downgraded during your recent stay with us. You were originally booked for a superior category room and were allocated an upgraded pool-facing room instead. We sincerely regret any inconvenience this may have caused, particularly if the room did not meet your expectations.In the event that the room did not align with your preferences, please accept our apologies. Your satisfaction and comfort are of utmost importance to us, and we strive to ensure that every guest enjoys a memorable stay at our establishment.Thank you for bringing this matter to our attention, and we appreciate your understanding.Best Regards, Novotel Hyderabad Airport.
par un voyageur
Publié le 24 août 2024 sur Hotels
The standards of the establishment has gone down a lot. No customer care / service. Right from checkin till checkout everything is delayed. Have to wait 30 min to get help with luggage. I stayed at this place every time I visit India, but thinking to look for alternatives. Except location and prices nothing standing out here.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Novotel Hyderabad Airport. , Gestion de l’hôtel
Dear Guest, We appreciate your feedback and will strive to improve. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for sharing your experience with us. Feel Welcome, Novotel Hyderabad Airport.
par un voyageur
Publié le 7 août 2024 sur Expedia
good stay
Commentaires de Gestion de l’hôtel
12 août 2024 par Sukhbir Singh., Gestion de l’hôtel
Dear Sasidhar, We are delighted to hear that you enjoyed your stay at Novotel Hyderabad Airport. Our team takes pride in providing exceptional service to all our guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back soon. Feel Welcome, Sukhbir Singh.
