Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Going down in quality
Publié le 22 févr. 2020 sur HotelsRoyalton used to be great place to stay. Current management is very non-customer oriented. Increasing in cost, decreasing in service. Breakfast buffet far fewer items now. Though minibar indicated as included in price, alas, no minibar. Have to beg for towels. At least the long-time staff members still friendly, albeit being restricted by current management in assisting the guests. I miss the old Royalton of even just three years ago.
par un voyageur
Taxes collected by Hotels.com
Publié le 23 nov. 2019 sur Hotels I would like to call the attention of other customer to this. Please check on the taxes collected for the room. Hotels.com collected taxes for my room at a higher rate. The tax rate charged by hotels.com was at 18%. When I checked into the hotels I was told the government of India is charging a tax rate of 12% from the customers. When I asked the hotels to refund me my 6%, I was told that since I booked with hotels.com they cannot refund me my money. Hotels.com is responsible for this.
Please see article link below confirming the rates were lowered.
https://economictimes.indiatimes.com/industry/services/travel/tourism-ministry-plans-promotions-around-gst-rate-cut-for-hotels/articleshow/71404995.cms
par un voyageur
Publié le 9 oct. 2019 sur Expedia
Hotell är bra. Wifi är dåligt. Kommunikation är lågt.
par un voyageur
Publié le 26 août 2019 sur Expedia
The curtains were all of mold. We requested to be changed to another room. It was a struggle to get it done. The person at the counter basically said, "That's how everything is at this place, there is nothing we can do" Finally got to another room, the cover-sheet was full of rice, seems like someone ate on it. Finally someone came and replaced them with new ones. Stay away from this place, unless you are okay with mold and dirty walls and moldy curtains. Good luck if you are asthmatic!
par un voyageur
Always a great stay.
Publié le 21 avr. 2019 sur HotelsI have stayed here many times. It is my “go to” place in Hyderabad.
par un voyageur de Jordan
Publié le 23 févr. 2019 sur Expedia
Good location ,clean and wide room i can come again to this hotel
par un voyageur
Publié le 22 janv. 2019 sur Expedia
I realy dont why its categorised as 4 stats hotel
A lot of insects and mosquitoes
Walls not clean with a lot of lines
At my last day they moved to a smaller room saying they have reservations for big groups!! And they wanna compensate me wifh two hrs late check out on 2 pm !!
I will never stay again or recommend to a friend
When i checked in i asked the receptionist for upgrade if available or some extra amenities and he said sorry sir we need to follow up the reservation!!
No bell boy at night yo help you with your luggage
par un voyageur de Hyderabd
Publié le 7 janv. 2019
Wonderful staff with mild manners.
Nice place with positive attitude.
Lot of good stores are nearby.
Busy with traffic, but room are quite and comfortable.
Food is average, but good restaurants are nearby.
I would stay again.
par un voyageur
Publié le 5 janv. 2019
Staff is well mannered, helping, and pleasing. Thanks Royalton.
par un voyageur
Great hotel and staff
Publié le 22 déc. 2018 sur HotelsGreat hotel with very friendly staff, the only problem was that it takes a long time till there is hot water in the shower
