Note fondée sur 345 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
77 % des clients le recommandent
3,7 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 12 déc. 2019 sur Hotels
Hotel vieillissant. Très bruyant.
Commentaires de Gestion de l’hôtel
13 déc. 2019 par General Manager, Gestion de l’hôtel
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager
4 sur 5
par un voyageur

Publié le 8 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2019 par General Manager, Gestion de l’hôtel
Dear Guest, Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us. Best Regards, Anirban Simlai General Manager
3 sur 5
par Anne Laure de Bois-Colombes

Séjour moyen

Publié le 8 juill. 2016 sur Hotels
L'hôtel en lui même est très agréable : piscine à débordement près du bar, chambre spacieuse, excellent service. Le seul point "noir" de cet hôtel concerne les animations. Tous les soirs de la semaine il y a des concerts au niveau du bar, ce qui peut-être gênant pour des personnes travaillant et ayant besoin de repos après des journées intenses à Hyderabad.
Commentaires de Gestion de l’hôtel
7 sept. 2016 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for your recent stay at The Park Hyderabad and for your valuable feedback. We sincerely apologize for the unpleasant experience and inconvenience. We have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. We look forward to welcoming you back at The Park Hyderabad and assure you of the best of service at all times. Warm Regards, Anirban Simlai General Manager
5 sur 5
par Dan-David

Publié le 3 nov. 2015 sur Hotels
Hotel incroyable le seul problemecnest la clim un peu bruyante
Commentaires de Gestion de l’hôtel
14 mai 2016 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for your recent stay at The Park Hyderabad and for your valuable feedback. We sincerely apologize for the unpleasant experience and inconvenience. We have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. We look forward to welcoming you back at The Park Hyderabad and assure you of the best of service at all times. Warm Regards, Anirban Simlai General Manager
4 sur 5
par Khaled

Publié le 6 juill. 2013 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2016 par General Manager, Gestion de l’hôtel
Dear Guest Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcome you back to a better and enriching stay with us. Sincerely, Anirban Simlai General Manager
4 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
Overall the rooms themselves are quite nice, I was upgraded to a residence suite that was nice. I did have a look at the luxury room and it seemed a but muggy and dirty, but the room I was in was really great! The main problem with this hotel is actually the design. It's in a sort of U shape so if you have an inner room, you open the window curtains and you're basically looking into other people's rooms, so there is pretty limited privacy. Also, the pool is sort of in the middle of the U so it doesn't get much sun, and there also aren't any sunloungers, it's all sitting tables, so not a great hotel if you're wanting to get some sun. Also, I requested to change to an outer facing room and every day I was there they said to come back the next day. It was pretty annoying, if they had just said from the beginning that I couldn't move, I could have unpacked and settled in but they kept saying I could xhange the next day. Overall it's quite a nice hotel though. I got it for £60/night and I've seen the rates vary a lot--I wouldn't pay more than what I paid.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ajit Singh Garcha, Gestion de l’hôtel
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are pleased to hear that you enjoyed your stay in the upgraded residence suite. However, we regret the inconvenience caused by the layout of the hotel and the challenges with room privacy and the pool area.We sincerely apologize for the confusion regarding your request to change rooms. Your feedback is important, and we will work with our team to ensure clearer communication in such instances.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
4 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Ajit Singh Garcha, Gestion de l’hôtel
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Ajit Singh Garcha, Gestion de l’hôtel
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
5 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Ajit Singh Garcha, Gestion de l’hôtel
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
3 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
It was not worth the price. The rooms are outdated, our first room had a wall that came off. The breakfast buffet was mediocre. Overall, you can get much better hotels for the price this one charges.
Commentaires de Gestion de l’hôtel
20 août 2024 par Ajit Singh Garcha, Gestion de l’hôtel
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are sorry to hear that your experience with us did not meet your expectations. We regret that the room condition and breakfast buffet were not up to the standard you expected. Your comments regarding the room condition and breakfast quality will be shared with the respective teams for immediate attention and improvement.Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
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