Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juin 2024 sur Expedia
Loved the stunning location to the beach and the gorgeous sea views.
par un voyageur
Publié le 28 mai 2024 sur Expedia
par un voyageur
Publié le 30 août 2023 sur Expedia
Cibo ottimo e abbondante,camere spaziose,posizione ottima fronte spiaggia e personale qualificato. Consigliato
par un voyageur
Publié le 11 juill. 2023 sur Hotels
par un voyageur
Publié le 18 sept. 2021 sur Expedia
Ruido continuo durante las 24 horas, incluso de noche de algún tipo de equipo de aire acondicionado
par un voyageur
Amazing Birthday stay in a great hotel
Publié le 16 oct. 2019 sur HotelsWe were supposed to stay at the Aluasun Miami Apartments but in the end our whole group was moved to the Hotel so this review is for the Hotel. The staff was super helpful, nice and patient with us. we were a group of 12 and kept arriving one after another. not at the same time. it was always busy at the reception and the staff worked really hard and still managed to smile and answer our questions. the hotel is absolutely beautiful. recently renovated. we had a sea view. food and amenities are excellent. every night some program.during the day also plenty to do.even the cleaning ladies are very friendly. they say very politely good morning or afternoon to you and help with everything they can. hotel is right next to the beach. it was my bday and we enjoyed every moment of it. i 100% recommend this place. i cant think of anything we disliked.
Commentaires de Gestion de l’hôtel
17 oct. 2019 par Alua Hotels & Resorts, Gestion de l’hôtel
Dear Monika.
We are very happy about the full score and would like to thank you very much for your nice and positive comments. It means a lot to us that you had a great holiday and that our hotel and staff could contribute towards it. Please come and visit us again very soon.
Kind wishes, Alua Hotels & Resorts
par un voyageur
Publié le 26 oct. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
26 oct. 2018 par Alua Hotels & Resorts, Gestion de l’hôtel
Dear customer, thank you for all your points for Alua Hotels! It'd be a pleasure to see you again in our apartments :)
Kind regards,
Alua Hotels & Resorts
par un voyageur
Publié le 2 oct. 2018 sur Hotels
Fantastic location friendly staff
Commentaires de Gestion de l’hôtel
2 oct. 2018 par Sergio Bermejo, Assistant Manager., Gestion de l’hôtel
Dear Cheryl, thank you very much for your excellent feedback. Indeed, we are very proud of our staff, which makes possible to reach our guests' expectations and make their holidays an unforgettable experience. We look forward to welcome you very soon. Sunny regards.
par un voyageur
Family oriented
Publié le 31 juill. 2018 sur HotelsI got to the hotel early but the checkin was not open until 3pm. It was confusing that checkin was not at the apartment but at the hotel section. I wish the front desk of the apartment would have something written there for those who have never been there before.
They gave me the keys a little after checkin time since the room was not yet ready... once I received the key and went to the apartment nothing was cleaned yet! It took another hour for that to get started, thankfully we were able to leave our belongings in the room to start enjoying our vacation.
Other than the checkin process, everything was wonderful. Great staff, beautiful location, good food choices nearby. We had to take taxis to a lot of the location we wanted to go to, but this town was also nice enough to just relax. Very family friendly. Overall, I wouldn't mind coming back.
Commentaires de Gestion de l’hôtel
7 août 2018 par R.P., Gestion de l’hôtel
Hello Virginia,
Thank you very much for taking your time to give us your feedback, it is really usefull.
We really hope to see you soon!!
Kind regards,
Alua Hotels & Resorts
par un voyageur de breda
Paar kleine gebreken, ligging prima.
Publié le 24 oct. 2017 sur ExpediaKoken ging niet omdat pannen allemaal bol waren en keramische kookplaat dan steeds weer op fout sprong.
Flessen houder ijskast viel er steeds uit.
Bij regen loopt water van de galerij in de gang.
Verder alles prima in orde
