Note fondée sur 120 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par management le ritz, Gestion de l’hôtel
Thank you for your rating.
par un voyageur
Publié le 3 août 2024 sur Hotels
Hôtel en travaux, pas de laverie alors que c était indiqué. Piscine OK mais le spa semblait louche. Chambre vaste et lits confortables. Petit déjeuner simple, sans trop de choix
Commentaires de Gestion de l’hôtel
3 août 2024 par management le ritz, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for the ongoing renovations and the lack of laundry facilities as advertised. We're glad you enjoyed the pool and found the rooms and beds comfortable. Your comments about the spa and breakfast are noted, and we will work to improve these areas.Best regards,Hotel Management.
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Hotel correct et agréable.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par management le ritz, Gestion de l’hôtel
jeanne,Thank you for your feedback. We're glad to hear you found our hotel decent and pleasant. We appreciate your comments and hope to welcome you back for an even better experience in the future.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
good value for the money. we had an amazing view of the river and the temple, walls could use a paint job and some art would make a big difference. bed was very comfortable. room was large. did not like the fact that their was no door on the toilet/shower room.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Clarion Inn Management, Gestion de l’hôtel
Thank you for your feedback .We're glad you enjoyed the beautiful view, spacious room, and comfortable bed. We appreciate your suggestions regarding the walls and adding some art – it’s great input that will help us improve. We also understand your concerns about the bathroom layout, and we’ll consider ways to enhance privacy for future guests. We hope to welcome you back soon and provide an even better experience!
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Breakfast was bare minimum to call it a hot breakfast. Really needed a second waffle maker. High line for the single one
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Clarion Inn Management, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear that the breakfast didn’t fully meet your expectations, and we appreciate your suggestion about adding a second waffle maker. Your comments help us identify areas for improvement, and we'll look into ways to enhance the breakfast experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Clarion Inn Management, Gestion de l’hôtel
Thank you for your positive feedback! We’re delighted to hear you had a great stay and enjoyed your experience with us. We look forward to welcoming you back soon!
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Clarion Inn Management, Gestion de l’hôtel
Thank you for your positive feedback! We’re delighted to hear you had a great stay and enjoyed your experience with us. We look forward to welcoming you back soon!
par un voyageur
Publié le 15 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par clarion inn, Gestion de l’hôtel
Thank you for your wonderful review! We're so glad to hear you were a happy guest during your stay. Your satisfaction means a lot to us, and we can’t wait to welcome you back!
par un voyageur
Publié le 15 oct. 2024 sur Hotels
The gentleman that handled the front desk was nice enough, but he could’ve been friendlier, but he was efficient. Your breakfast provided was tasty, but there is no coffee in the machine when I arrived. I feel the tub and shower were very badly in need of repair. The heavy comforter was just too much unless the room was very cold. Overall, I would rate my stay a medium
Commentaires de Gestion de l’hôtel
16 oct. 2024 par clarion inn, Gestion de l’hôtel
"Thank you for your feedback! We appreciate your comments about our front desk staff, and we will work on providing a warmer welcome. We're glad you enjoyed the breakfast but apologize for the coffee issue and any inconvenience with the tub and shower. Your notes on the comforter are also valuable, and we'll take them into consideration. We aim to improve and provide a better experience in the future. Thank you again for your insights!"
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The breakfast was very sad. Lots of things had run out, people were touching sausages with their hands, tables and floors were dirty. The young man that was looking after it moved in VERY slow motion.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par clarion inn, Gestion de l’hôtel
Thank you for your candid feedback regarding breakfast. We sincerely apologize for the issues you encountered, including the lack of available items, cleanliness concerns, and the service pace. This is not the standard we strive for, and we will address these matters with our team to ensure a better experience in the future. We appreciate you bringing this to our attention and hope to have the opportunity to improve your experience on your next visit.
