Note fondée sur 309 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 nov. 2024
Dirty room, a floss stick on bathroom floor when I got there and the second day after the came in and “cleaned”. The toilet seat was disgusting. I also put a sign on my door to not have them come in and “clean” because I had stuff out I didn’t want disturbed, they ignored this and came in while I was gone. Besides being dirty there was a gap big enough for bugs, sound and cold air to come through between window and wall. It was behind curtain, but I pulled curtain back to find it along with spider webs and dirt in the room coming from gap. This needs to be repaired immediately. Worst hotel I have stayed at in a long time.
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Dani Arias, Front Desk Manager , Gestion de l’hôtel
Thank you for taking the time to leave us this valuable feedback. We are sorry to hear that your recent stay at our property was not a pleasant one. We have shared your feedback regarding the overall room cleanliness with our housekeeping staff to ensure that more time, care, and attention are taken going forward when preparing our rooms for the arrival of our valued guests. We will ensure that more time and care are especially taken while cleaning the bathrooms. We have also shared your feedback regarding the gap in the balcony door with our maintenance team so that this issue can be investigated and addressed. We hope for an opportunity to host you properly in the future.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Nice place, recently remodeled on the inside, great location by the River. A little more work and the details will improve. Very cost effective!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Comfort Suites Management , Gestion de l’hôtel
Thank you for taking the time to share this feedback regarding your recent stay. We hope to host you properly in the future.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Loved the proximity to the Snake River
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Dani, Gestion de l’hôtel
Thank you for this kind review! We are glad to hear you enjoyed your stay and the location of our property along the Snake River. We hope you stay with us again soon!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Dani, Gestion de l’hôtel
Thank you for leaving this kind review! We hope you stay with us again soon!
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Dani, Gestion de l’hôtel
We are sorry to hear you did not enjoy your recent stay at our property. We hope to host you properly in the future.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The staff were very accomadating when we had to go back downstairs after finding thenweather stripping on the balcony doors was bad and lead to an awful whistling sound. Otherwise a pleasant experience
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Dani, Gestion de l’hôtel
Thank you for taking the time to leave us this kind review. We are glad to hear that the stay was generally pleasant. We apologize that your first room had issues with weather stripping and appreciate the time you have taken to share this with us as we can now have our maintenance team look into and address this issue. We hope you stay with us again in the future.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Dani, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback on your recent stay. We hope you stay with us again!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Nice place. I would stay there again.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Dani, Gestion de l’hôtel
We here at the Comfort Suites are glad to hear you enjoyed your recent stay at our property! We look forward to having you stay with us again in the future!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Dani, Gestion de l’hôtel
Thank you for taking the time to leave us this kind review! We hope you stay with us again soon!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
We enjoyed our stay.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Dani, Gestion de l’hôtel
Thank you for taking the time to leave us this kind review! We hope to host you again soon!
