Note fondée sur 107 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,9 Service et personnel
3,3 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
chambre spacieuse mais sale par terre !!
Publié le 31 août 2023 sur HotelsChambre spacieuse mais le sol pas lavé, c'était vraiment très sale avec bouteille d'eau qui traine sous le lit
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Front desk was excellent. Property was terrible. 1st room given to us, door did not work. 2nd room= door bolt broken, mold in bathroom, towels smelled like smoke, tv voice was not in sync and noise from upper unit kept us awake. Walls are thin. 3rd room= bed was not secure to floor, on rollers and i about fell when i went to sit on it and it rolled. 1.5 inch gap at bottom of door. Patrons b
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Quality Inn Management , Gestion de l’hôtel
We are sorry to hear that you did not enjoy your recent stay at our property. We have shared your feedback regarding room cleanliness with our housekeeping staff so that more time care and attention can be taken when preparing our rooms for the arrival of guests. We have also shared your feedback regarding the issue with television signal, the deadbolt issue, the door gape, and the movement of the bed with our maintenance team so that these issues can be investigated and addressed. We hope to host you properly in the future.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The floors were filthy!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Quality Inn Management , Gestion de l’hôtel
We are sorry to hear that your recent stay at our property was not a pleasant one. We will make sure to share your feedback regarding the room cleanliness, specifically the floors, with our housekeeping department so that more time, care, and attention can be taken going forward. We hope to host you properly in the future.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Quality Inn Management , Gestion de l’hôtel
Thank you for taking the time to leave us this feedback. We are sorry to hear you did not enjoy your stay. We hope for an opportunity to host you properly in the future.
par un voyageur
Awful
Publié le 2 oct. 2024 sur HotelsThe room was awful and offered to clean it myself but they didnt have a vacuum, only a swiffer covered in animal hair. Didn't even stay as it was so bad. Booked for 2 nights and couldn't get anyone to answer the phone to try to get a cancelation or refund. This place should be condemned and tore down.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Quality Inn Management , Gestion de l’hôtel
We are sorry to hear that your recent stay was a negative experience. We have shared your feedback with our housekeeping department so that more time, care, and attention can be taken when rooms are being cleaned. We hope for an opportunity to host you properly in the future.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Our room was nice, but the exterior was literally falling apart. There was an event across from our room, very loud and had to request to stay with their sister site, comfort inn, which was perfect!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Quality Inn Management , Gestion de l’hôtel
We apologize that your recent stay at our property was not a pleasant one. Thank you for taking the time to leave us this valuable feedback. We are sorry to hear that an event held by the business neighboring ours disturbed your stay. We hope to host you properly in the future.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The motel lobby was closed for renovations so we checked in next door at the suites. No problem really.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Quality Inn Management , Gestion de l’hôtel
Thank you for taking the time to leave us this review. We hope you stay with us again soon!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Overall a good hotel!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Dani, Gestion de l’hôtel
Thank you for this kind review! We are glad to hear you enjoyed your stay and we hope you stay with us again soon!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Great price
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Quality Inn Management , Gestion de l’hôtel
Thank you for taking the time to leave us this kind feedback regarding your recent stay. We hope you can stay with us again soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Booked for a quick stop over on a road trip and when we got to our room the door was open not locked or even shut so we checked to see if others were in it. It was empty but the floor was gross has dust and dirt all over and food chunks under the desk area. Stain on the blanket of one bed so we pulled it off and slept with no blanket.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Quality Inn Management , Gestion de l’hôtel
We are sorry to hear you did not enjoy your recent stay with us at the Quality Inn in Idaho Falls. We apologize that the room cleanliness had a negative impact on your stay. We have shared your feedback regarding the room's cleanliness with our housekeeping department so that more time, care, and attention can be taken going forward, especially regarding the cleaning of the room floors and the inspection of linen by both our laundry and housekeeping staff. We appreciate the time you have taken to share this with us. We hope for an opportunity to host you properly going forward.
