Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2023 sur Expedia
The staff at this facility were A . They made us feel at home and went out of their way to make our stay comfortable and enjoyable
par un voyageur
Publié le 8 mars 2019 sur Expedia
They serve the food cold.
Serve hot drinks with cool warm water, how to meet x your coffee or Milo when the water is not hot enough.
Ask sauce for the food they serve but already consumed the food not even arrive the sauce and not been serve at all.
Need to improve the service especially food serving
Commentaires de Gestion de l’hôtel
25 avr. 2019 par Shiena, Gestion de l’hôtel
Good day! Thanks for your review. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
Respectfully,
par un voyageur
Publié le 27 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2019 par Ken, Gestion de l’hôtel
Good day! Thank you for giving us feedback. We'll try to assess your concerns. Thank you, God Bless!
par un voyageur
Publié le 17 déc. 2018 sur Expedia
We were checked into a room with a broken hot water heater, the staff knew and laughed about it when we complained, “ oh we know”. The noise from the function Hall was terrible and we were told no to all suggestions to deal with it. The room was dirty and the towels, mat and sheets were stained. I was told scrambled eggs were unavailable for breakfast, only sunny side up was available? Makes no sense unless the scrambled egg chef had a day off! Terrible motel, not even a hotel, will never spend money here again.
Commentaires de Gestion de l’hôtel
18 déc. 2018 par Ken, Gestion de l’hôtel
Good day! Thanks for your review. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much.
Respectfully,
Ken,
Hotel Operations Assistant
par un voyageur
Publié le 14 nov. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
14 nov. 2018 par -shane kasilag, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback :)
par un voyageur
Comfy beds
Publié le 4 nov. 2018 sur HotelsOur room premier with 2 beds is very affordable shared by 4 adults with no extra pay and also includes free breakfast for all of us.It's clean and we'll lighted too. We had a nice and comfortable stay. Will surely avail next time we visit ilagan.
Commentaires de Gestion de l’hôtel
7 nov. 2018 par abby, Gestion de l’hôtel
Good day Ma'am, Thank you for a good feedback and thank you also for choosing Dreamwave Hotel Ilagan. Hope to see you again soon and we are always here to serve you! Thank you and Godbless :)
Recommandé
pour Tout le mondepar un voyageur
Excellent Service
Publié le 15 août 2018 sur Expedia
Pour : excellent service
Contre : breakfast meal and security
Excellent hotel personnel and service
though the breakfast is not that good and there's no security guard present when we were there.
Commentaires de Gestion de l’hôtel
16 août 2018 par -anj, Gestion de l’hôtel
Good day Ma'am/Sir, We appreciate your thoughts in order to improve and maintain our facilities and services. We're looking forward to see you soon. Thank you and God bless
par un voyageur de Vancouver Canada
Publié le 3 août 2018 sur Expedia
The staff are excellent, attentive and friendly. The check in and check out process was handled efficiently.
Commentaires de Gestion de l’hôtel
6 août 2018 par abby, Gestion de l’hôtel
Hi Sir, Thank you for the wonderful comments. We really appreciate it. Hoping for you next stay with us. Godbless! :)
par un voyageur
Publié le 30 juill. 2018 sur Hotels
Hot water in room was not working well... rooms are big.. loctaed beside the mall.
Commentaires de Gestion de l’hôtel
1 août 2018 par Aaron, Gestion de l’hôtel
Thank you for sending us a feedback. We appreciate your thoughts in order to improve or maintain our facilities and services. We're looking forward to see you soon. Thank you and God bless
par un voyageur
Publié le 29 juill. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2018 par Aaron, Gestion de l’hôtel
Thank you for sending us a feedback. We appreciate your thoughts in order to improve or maintain our facilities and services. We're looking forward to see you soon. Thank you and God bless
