Note fondée sur 68 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Gorgeous cottage & lovely Host
Publié le 6 sept. 2024 sur HomeAwayWe travel to North Devon every year and normally stay in Woolacombe. However, this year we went with another family and this collage was perfect for us all. We did have a hiccup at the start which was completely out of the host's control and Mark was absolutley brilliant in sorting us out. The accommodation is lovely and Mark is very attentive. We particularly liked the snug and the large kitchen, which was well equipted, plus a washer and dryer (fabulous!). Outside you can wash out wetsuits and leave to dry. Actually, the rooms are bigger than they look in the photos and we all felt it was really homely. To cap off a great cottage, there is a wonderful pub within a 2 minute walk with nice food and a welcome glass of something cold. A great spot with only a 15 minute drive to Woolacombe Beach. Finally, we left a few raincoats when we checked out. Mark was really great in getting them back to us quickly :). Great stay!
par un voyageur
best holiday ever
Publié le 25 août 2024 sur HomeAwaywe had a really nice holiday - beautiful area!
par un voyageur
West Down
Publié le 6 août 2024 sur HomeAwayWe had a lovely stay in the cottage at West Down. The village is very close to Woolacombe beach so great location. The cottage was very clean and had lots of space for us all.
par un voyageur
Great property and Location
Publié le 21 août 2023 sur HomeAwayThe property layout, location and amenities were perfect for what we were looking for. The communication with Mark was very helpful throughout not only the booking process, but in the lead up and during our stay too.
The village shop and pub had everything we needed to help make our stay as smooth as possible.
par un voyageur
Family holiday 2023
Publié le 5 août 2023 sur HomeAwayProperty has good and bad points, its in a really quiet village,but the single track road's in and out are not the best, it is 400 yrs old so quaint but watch your head if your 5 foot 11 or taller, the step down from bottom of stairs to dining area is treacherous and needs addressing, the kitchen is very nice with everything yiu need but theres a dampness to the house, the "barn" situated next door has dartboard,wet suits for kids and a table tennis table but it was extremely dusty cobwebs everywhere and obviously hadn't been cleaned for a long time. Small front garden with seating,no back garden. The grandkids hurt there feet on sharp pins in the stair carpet which we covered with tape. On first arrival the house wasnt ready the cleaners told us to come back in half hour,when they'd had all day to clean it. We asked the extra bed be made up and were told it would be an extra £20, this wasnt done and if took us seconds to do it ourselves. Kitchen lights kept tripping out, the cottage is well positioned for visiting Ilfracombe and Woolacombe ,the local shop has only very basic supplies but the pub when open is lovely. We did enjoy our time there but for the price it could have been ,should have been better. Needs improvement.
Commentaires de Gestion de l’hôtel
14 août 2023 par VrboOwner, Gestion de l’hôtel
I’m sorry you didn't enjoy our cottage.
I’m afraid there is not a lot I can do about the country lanes in North Devon. They are a special feature of the countryside in this area. I understand it can be frustrating, especially if you're not used to rural driving.
I checked the external CCTV on site and I can see the house keeper left the property at 16.03 which is later than planned but as arrival time is set at 16.00 should not cause any real anxiety. I'm sorry you found it stressful. When you asked for early check-in I did mention that I suspected the cleaners wouldn’t be finished. Early check in cannot be guaranteed especially during the school holidays.
The outdoor space is well described in the property details and we have never presented the cottage as having a back garden. It is a period cottage dating back century’s and as such does not fall into the modern build standards. I'm afraid it does have wattle and daub walls, uneven floors and low beams. These normally add to the charm of our cottage and do not usually cause complaint. Again this is all represented in the details and I am sorry that you didn’t appreciate these features before booking.
Thank for your comments, all reviews are taken seriously and we will look at your feedback to see what improvements we can make going forward.
par un voyageur
Lovely !
Publié le 4 juin 2023 sur HomeAwayProperty very nice but could do with decorating.
par un voyageur
Lovely Cottage for families
Publié le 30 mai 2023 sur HomeAwayExcellent cottage and a lovely village location. Kids enjoyed a lot. Thank you so much.
par un voyageur
Lovely cottage in quiet village
Publié le 24 août 2022 sur HomeAwayThe cottage was lovely and comfortable and clean, we enjoyed our stay there. The village is quiet but pub was only a very short walk away and food was lovely. The ship in the village has all the supplies we needed. There were a couple of steps (from kitchen to Utility and living room to hall I think) which weren’t obviously visible and we managed to miss them a couple of times so watch out for that if you have kids running about. All in all a lovely stay and would recommend.
par un voyageur
West Down holiday Cottage
Publié le 2 août 2022 sur HomeAwayOverall a very pleasant stay in a lovely, comfortable, very well equipped cottage.
There are a few items in the cottage which are starting to appear a bit 'tired'.
The off road parking space was a little tight for our car (Toyota RAV4), particularly as we had to reverse in at an angle.
Would still recommend.
par un voyageur
Lovely place in a nice village
Publié le 17 déc. 2021 sur HomeAwayquaint place to stay and cosy just far enough away from busy tourist places but close enough to visit if need be.
