Ratings based on 13 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
100% of guests recommend
4.5 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Devon, England

Fantastic Stay

Posted Jul. 6, 2023 on HomeAway
We were a large family group of 22. This was the first time we had all stayed together and the property worked really well for us. We didn't feel like we were on top of each other, we loved the pool. All in all our few days at this property were a great success.
5 out of 5
by A traveller

Elmsfield

Posted Aug. 12, 2022 on HomeAway
Good facilities and well equipped Lots of space Great pool
5 out of 5
by A traveller

Beautiful Home

Posted Oct. 20, 2020 on HomeAway
We had 4 nights at Elmfield and is was beautiful warm and homely. Highly recommend anyone looking for a holiday in Devon. We hope to return next year. Zoe and Matt very accomodating.
4 out of 5
by A traveller

Family gathering

Posted Aug. 8, 2020 on HomeAway
The property was exactly as described. Very well equipped kitchen, never ran out of any crockery or utensils. We were a family with grandchildren ranging in age from 4 - 21, and it suited all concerned.The pool and table football were huge successes.
5 out of 5
by A traveller

The Perfect house!

Posted Jan. 14, 2020 on HomeAway
We stayed here over new year, a party of 23, 10 adults, 13 children & 2 dogs. The house was just perfect from each & every bedroom having an ensuite, to the downstairs floor that covered all the entertaining from dining, lounge area, playing darts & enjoying the bar area! The swimming really was a hit was the children, everyday it was used & kept to the correct temperature & monitored by Matt....a beautiful aera to be located in, we explored alot from the walks around ilfracombe to the beautiful Clovelly. Really was the perfect house to have 5 families live in for the week celebrating Christmas & New Year. Matt & Zoe kept in touch the whole booking process & were on hand through out if needed, brilliant hosts! Would love to return in the near future.
Comment from Hotel Management
Mar. 17, 2020 by VrboOwner, Hotel Management
Hi Kelly, Thank you so much for the lovely review. It was a pleasure to meet you and your party, we are delighted you got out and about in our amazing part of the world and that you found the house to be ideal for your requirements. We would love to have you come and stay again so please bear us in mind when booking your next big party holiday. Matt
5 out of 5
by A traveller

A place where magic can happen

Posted Dec. 18, 2019 on HomeAway
We hired the property for my Wife's 40th birthday and simply had the best time ever... which was absolutely facilitated by the fabulous house. The bar, the pool, the rooms, stunning location... all perfection. Would definitely stay again, and already have a colleague wanting to book it for a hen weekend. Thank you Matt and Zoe, you were the perfect hosts!
Comment from Hotel Management
Mar. 17, 2020 by VrboOwner, Hotel Management
Thank you so much for your wonderful review. We are so happy that you and your birthday crew had a good time at the house and would love to welcome you or any of your group back again in the future. Have a happy Christmas. Matt
5 out of 5
by A traveller

Beautiful property - fantastic location.

Posted Dec. 1, 2019 on HomeAway
We booked Elmfield to hold a pre-Christmas family gathering and the venue proved just perfect for what we wanted.. everybody had their own bedroom and en-suite and the communal areas were cosy, comfortable and worked beautifully to suit everybody. I had asked Zoe and Matt if we could have an Xmas tree and a few decorations just to make it feel a little Christmassy and they surpassed all our expectations with their efforts - thankyou both,! Would definitely return and highly recommend.
Comment from Hotel Management
Mar. 17, 2020 by VrboOwner, Hotel Management
Hi Trudy, Thanks for the great review! it was a pleasure to meet you and your family for your early Christmas weekend, we hope to see you back agin in the not too distant future :-) Kind regards Matt & Zoe
5 out of 5
by A traveller

Perfect location for a family get away.

Posted Oct. 25, 2019 on HomeAway
The property was a great home from home with everything we needed. The young adults made the bar area their own while the small children loved the playroom. We didn't need to brìng any toys as there were plenty. There was plenty of space for games in the evening and the kitchen had everything we needed for big family meals. We loved the pool and it was great that we all had our own bathroom It was an easy walk to local shops and restaurents and there was plenty to do for all ages is the local area.
Comment from Hotel Management
Mar. 17, 2020 by VrboOwner, Hotel Management
Thank you for the lovely review! we are very happy that you and your family had a good time with us at the Elmfield and we hope to see you again in the future. Matt
1 out of 5
by A traveller

Could be a lovely property...

Posted Sep. 30, 2019 on HomeAway
Stayed for a weekend family get together with a wide range of adult ages , the house fell way short of expections . Very little info was in the info book at the property. Owner showed one of the party around very very quickly than asked for A sum in cash to cover the cost of the dogs which we booked. We had booked the dogs on the form and had assumed that this had already been included in the final bill. No where previously had we been informed that we had to pay this in Cash on arrival and no receipt was given. The house was dark and had a damp smell particulary in the bar and lounge area. The heating seemed to consist of a few electric 1970's ? wall heaters that either didnt work or smelt so bad we had to turn them off, being single glazed it was cold on an evening. There were some radiators on the upper floors but no thermostat/ boiler or instructions of how to turn on. The bedrooms were all a good size, however the carpets were dirty and stained , some of the showers didnt work, others clogged with limescale. Many of the ensuites are little more than cupboards with no storage and or towel rails etc, some of the showers had mouldy silicone and , shelves so sloped that stuff slid straight off! Some rooms dont have wardrobes just a hanging rail with 2 coat hangers , dirty side lights by the bed and many rooms had missing lightbulbs . Tv's didnt work in some rooms , they wernt actually connected to an aerial. . Mattress particulary on the 4 poster beds were ancient and very uncomfortable, none of the pillows even had pillow protectors. The living areas, the sofas in the lounge were disgraceful, dirty 1980's style held together with duct tape where under the seats had ripped and rotted, there is no cinema screen as advertised, simply a tv on the wall! The music system was hilarius, just an aux lead in the bar that plugged into a speaker and hifi system with cassette player and mini disk in the kitchen. You have to have a phone with an old syle headphone socket to be able to use either .... the wifi signal was so weak it was impossible to stream music . The dining room has 8 odd tables and odd of different sizes covered in a plastic table cloth. odd chairs. Not enough wine of champagne glasses for 14 . Indoor pool is at the bottom of steep garden , impossible for the older ones to get to , filthy changing rooms, sides of pool look like peeling lino and pool full of woodlice.. garden is awful, very steep and uneven
Comment from Hotel Management
Mar. 17, 2020 by VrboOwner, Hotel Management
We are very saddened that our house did not live up to your expectations, and that you did not enjoy yourself. We have been hosting holiday makers here for over 13 years and in that time we have had, on the whole, mostly people come and have a great time with loved ones. We do appreciate any and all feedback as we are constantly working on improvements in the house and on our guest experience. When issues do arise we always do our utmost to address them without delay and we would have much preferred the opportunity to address your issues in person and while you were here. Our mobile phones are always on and it would have taken 2 minutes to switch on the heating (which had not been on all summer and is rarely required in early September). It was an exceptionally rainy weekend when you stayed, TV'S and internet are very hit and miss in this area especially in wet weather, a call or text and we would have immediately got you re-tuned to the strongest service. Likewise bulbs would have been instantly replaced. We don’t usually allow such a large number of dogs in a booking. There is an additional charge for dogs and we always make sure we are clear on the phone about how much there will be to pay, it is unfortunate this information was not relayed to you. During your stay, the pool house changing rooms unfortunately flooded - this was due to 3 dog balls making their way into the guttering. These have been removed. The pool is hired twice weekly by a professional childrens’ swim school and is usually popular with guests. The house has not had a cinema screen for 3 years, we replaced it with a large TV as guests had difficulty using the screen set-up. We have removed all mention from our own advertising but have no control over 3rd party websites. Our 'awful' garden with BBQ, firepit and secluded terraces is usually a hit with guests. We have hosted over 50 weddings here with couples choosing the garden for their ceremony after viewing it. Although it does come into its own in fine weather. Our cleaning service is a professional local company and we have reported the comments to them, they sincerely apologise if you found the cleanliness below parr. Thank you again for your feedback, it’s a shame we didn’t get the opportunity to make your stay better.
5 out of 5
by A traveller

Big family get together

Posted Jul. 29, 2019 on HomeAway
We loved the house. There were 15 adults, 2 teenagers and 3 children. It was an amazing space for us all and so well equipped. We especially enjoyed the pool which was great for the children!!