Note fondée sur 254 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Good service for your money
Commentaires de Gestion de l’hôtel
28 août 2024 par Reception Team, Gestion de l’hôtel
Good Morning Thank you for taking the time to post your review. We look forward to seeing you again in the near future.RegardsReception
par un voyageur
Publié le 26 août 2024 sur Expedia
Staff were so friendly, helpful and efficient.
Bed was comfy and clean.
Breakfast great and very good for price. Lots of options.
Great stay. No complaints.
Commentaires de Gestion de l’hôtel
28 août 2024 par Reception Team, Gestion de l’hôtel
Good Morning DaveThank you for taking the time to post your review. We appreciate your feedback and will pass this onto the relevant departments concerned. RegardsReception
par un voyageur de Portishead
Publié le 26 août 2024 sur Expedia
Overall good stay, good staff. Room was clean, water pressure in room not brilliant. Would stay again for location and price paid.
Commentaires de Gestion de l’hôtel
28 août 2024 par Reception Team, Gestion de l’hôtel
Good Morning KarlThank you for taking the time to post your review. We appreciate your feedback and will pass this onto the relevant departments concerned. RegardsReception
par un voyageur
Publié le 25 août 2024 sur Hotels
We tried to check in at the hotel only to be told they had no booking for us as the room had been cancelled, following a slight debate and showing proof of booking and payment they eventually accepted our booking. However we were down graded to a twin room with 2 single beds.
We were very disappointed with the room as the carpets were dirty and stained and the square toilet had a round toilet seat that was badly fitted.
We made the most of our stay by spending as little time in the hotel as possible as due to it being bank holiday weekend we were not left with many other options.
On a brighter note Breakfast was reasonable and the waiting staff were fantastic.
Commentaires de Gestion de l’hôtel
26 août 2024 par Reception Team, Gestion de l’hôtel
Good Morning LeeThank you for taking the time to post your review. We are sorry to hear that you were unhappy with your recent stay with us. Your comments will be passed onto the relevant departments.RegardsReception
par un voyageur
Central to Ilfracombe
Publié le 21 août 2024 sur HotelsLarge hotel doing B&B at a reasonable price. Very central to Ilfracombe with easy walking to Tunnel Beaches and the Harbour. Very few parking facilities but Jubilee Gardens car park is close by - busy in summer. The room, facing the street, was in fact very quiet.
Commentaires de Gestion de l’hôtel
23 août 2024 par Reception Team, Gestion de l’hôtel
Good Morning IanThank you for taking the time to post your review. We look forward to seeing you again in the near future.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Reception Team, Gestion de l’hôtel
Good afternoon Alun,Thank you for your feedback regarding your recent stay with us at the Dilkhusa Grand Hotel, all comments and feedback are appreciated.Kind regardsReception
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Reception Team, Gestion de l’hôtel
Good afternoon Saria,Thank you for leaving feedback regarding your stay with us, it is appreciated very much.Kind regardsReception
par un voyageur
Publié le 19 août 2024 sur Expedia
Excellent check in Friday night
The bed was uncomfortable while checking out Saturday morning the man and lady on the front desk were extremely rude talking about me while I was looking at the things to do in the area stand
I will not return
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Good morning Rachel,I sincerely apologise this has happened to you, at no point should a guest be spoken about or over hear conversations by staff. I have began an internal investigation into this, please be assured this will not happen again and will not be tolerated. Kind regards Lynne (Manager)
par un voyageur
Value for money
Publié le 18 août 2024 sur HotelsBooked as a last minute stop off, really friendly staff, breakfast was lovely, overall though the hotel is a bit tired but for the price more than acceptable.
I would stay again as a single guest
Commentaires de Gestion de l’hôtel
19 août 2024 par Reception Team, Gestion de l’hôtel
Good afternoon Carl,Thank you your feedback regarding your recent stay with us we really appreciate it. All comments have been passed onto the relevant departments.Kind regardsReception
par un voyageur
Publié le 12 août 2024 sur Expedia
The reception staff were very friendly and helpful. Staff at breakfast not so good. No spoon to stir coffee, no separate knife for butter and as it was our first stay we had to ask what to do.
Commentaires de Gestion de l’hôtel
16 août 2024 par Reception Team, Gestion de l’hôtel
Good afternoon Jackie, Firstly we'd like to thank you taking the time to leave feedback regarding your stay with us, we appreciate it.We are sorry to learn you were unhappy with certain aspects of your stay with us. Your comments have been passed onto the relevant departments.Kind regardsReception
