Note fondée sur 436 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
First, we couldn't get our keys to work....2 sets not working. Second, we had to move rooms because the ac and TV didn't work. The safety bar in the shower was missing and the room was dirty. The night staff (after 10) was AMAZING in making the sure the new room was up to par. Then when we booked a second night, we were supposed to change rooms but that room was dirty too, so we stayed where we were.
The young girl at the front desk was extremely rude, charged us (unauthorized mind you) for another person who DID NOT STAY but she assumed she did, so charged our card without our knowledge. She did this even though she was told by other staff that our guest left. Throughout our stay we had to leave our door open most of the time because every key (5 total) this young girl gave us stopped working within a couple hours. When we were told we could have late check out (with no charge) this young girl, again charged our card without our knowledge.
The hot tubs didn't work, again; been that way 2 months. When we asked about turning them on we were told, by this young girl, that the maintenance man was the one to do it and he wasnt there. All she did was shrug her shoulder and say no when we asked about whether she could call him.
Breakfast was limited because they didn't have the supplies needed, but again, night staff did their best to accommodate.
We are waiting to discuss these issues with the owner. We've been staying here 5 yrs...never had any trouble until the last 2 months
par un voyageur
Publié le 19 août 2024 sur Expedia
Arrived later than planned. Door to first room didnt lock. I paid through Expedia and front desk oerson charged me again and it was $14 cheaper at hotel.
par un voyageur
Publié le 14 août 2024 sur Hotels
par un voyageur
Publié le 8 août 2024 sur Expedia
I was in 3 rooms, 1st did not have a working deadbolt, number had a faucet that wouldn’t turn off and the toilet seal meshed all over the tile floor. Room 3 smelled like someone smoked in it and then covered ii up. I checked out after 1st night but my family stayed there on Monday and someone set off the smoke detectors and the fire department showed up. We all booked rooms at the Comfort Inn- super staff, clean safe rooms and even had homemade cupcakes. Not a great area I would not recommend
par un voyageur
This place is a dump!
Publié le 6 août 2024 sur HotelsThis place is a dump! The toilet had a poor caulk job around the base and kept leaking water so we had to have towels on the floor all night. The sink faucet dripped constantly. The pool was okay but the hot tub was lukewarm and the jets hardly worked. I travel a lot, and this is in my top 3 worst hotels that I have stayed at.
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Mixed review
Publié le 4 août 2024 sur HotelsWe were initially given an occupied room by mistake. The pool and hot tub were in poor condition, the shower had poor water pressure, there was no tv guide. Even though we had a few setbacks, the staff was friendly, the lobby was nice, and the beds were very comfortable.
par un voyageur
place real nice staff a little confused
Publié le 1 août 2024 sur Hotelspool was great room nice breakfast great. no remote girl at desk didnt know what was up
par un voyageur
Nice stay
Publié le 28 juill. 2024 sur HotelsThis was a very nice hotel. Shows it's age, but quiet and comfortable.
