Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2023 sur Expedia
Great resort
Commentaires de Gestion de l’hôtel
10 sept. 2023 par Director of Room Operations, Gestion de l’hôtel
Dear Stephanie, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Renaissance Esmeralda Resort & Spa, Indian Wells, and we look forward to seeing you again soon. John Graves Director of Room Operations
par un voyageur
Publié le 7 août 2023 sur Expedia
Une pause parfaite
Commentaires de Gestion de l’hôtel
7 août 2023 par Director of Room Operations, Gestion de l’hôtel
Dear Xavier,Thank you so much for the perfect rating of your time at Renaissance Esmeralda Resort & Spa, Indian Wells. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.John GravesDirector of Room Operations
par un voyageur
Publié le 18 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2022 par Director of Room Operations, Gestion de l’hôtel
Dear Sebastien, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.
Andrew Paulus,
Director of Room Operations
par un voyageur
Publié le 19 août 2019 sur Hotels
par un voyageur
Publié le 7 juill. 2019 sur Expedia
l’ensemble très bien , l’accueil, le personnel, le service
Commentaires de Gestion de l’hôtel
19 juill. 2019 par Front Office Manager, Gestion de l’hôtel
Dear Guest, thank you for choosing to stay at the Renaissance Indian Wells Resort & Spa. We are pleased we could provide you with a gratifying stay and appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us every time your travels bring you this way.
Andrew Paulus,
Front Office Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Director of Room Operations, Gestion de l’hôtel
Dear Maria, Thank you for rating your pleasant experience at the Renaissance Esmeralda Resort & Spa, Indian Wells. We are glad to know you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to our area.John Graves,Director of Room Operations
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Director of Room Operations, Gestion de l’hôtel
Dear Richard-Alex, Thank you for sharing the nice rating about your experience at the Renaissance Esmeralda Resort & Spa, Indian Wells. We are happy to know your visit was pleasant, and we hope to have the pleasure of hosting you again soon. John Graves,Director of Room Operations
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Director of Room Operations, Gestion de l’hôtel
Dear Antoinette, Thank you for the five-star rating of the Renaissance Esmeralda Resort & Spa, Indian Wells. We are thrilled to read about your fantastic stay and how much you enjoyed our time with us. We work hard to deliver an excellent experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next trip. John Graves Director of Room Operations
par un voyageur
Time with Grandkids
Publié le 16 sept. 2024 sur HotelsBeautiful property. We had a beautiful golf course view. Big spacious pool. Good food and great drinks! The bathroom door just slides and doesn’t lock so no privacy from little ones, other than that the room was great and plenty big enough. We hope to visit again!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear Jeff, Thank you for choosing Renaissance Esmeralda Resort & Spa, Indian Wells, and sharing your experience. We are thrilled to hear that you and your family had such an amazing time enjoying the pools and many amenities we offer. It is great to know that our spacious accommodations and the beautiful resort also contributed to a memorable stay for your family. It is always a joy to see our guests are excited about returning; we look forward to it! John Graves Director of Room Operations
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Director of Room Operations, Gestion de l’hôtel
Dear Giulia, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Renaissance Esmeralda Resort & Spa, Indian Wells, and we look forward to welcoming you back soon. John Graves,Director of Room Operations
