Note fondée sur 565 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Whittier

Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa Asmus, Director of Marketing, Gestion de l’hôtel
Hi Sandra,Thank you so much for your 5-star review. We're thrilled to know you had an enjoyable stay at Tommy Bahama Miramonte Resort & Spa. It's wonderful to receive positive feedback, and we hope to welcome you back soon for another relaxing getaway.Warmly,Melissa AsmusDirector of Marketing
2 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa Asmus, Director of Marketing, Gestion de l’hôtel
Hi Darlene,Thank you for sharing your rating with us. We're sorry to see that your experience at Tommy Bahama Miramonte didn't meet your expectations. Your feedback is important, and we'd love to know more about how we can improve. Please don't hesitate to reach out to us directly so we can address any concerns and ensure a better experience for your future visits. We hope to have the opportunity to welcome you back and provide the stay you deserve.Warmly,Melissa AsmusDirector of Marketing
5 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
Muy buen servicios y hermoso lugar
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Melissa Asmus, Director of Marketing, Gestion de l’hôtel
Thank you for your 5-star review! We are delighted to hear that you enjoyed your stay with us at Tommy Bahama Miramonte Resort & Spa. We hope to welcome you back for another relaxing and memorable stay.Warmly,Melissa AsmusDirector of Marketing
4 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Melissa Asmus, Director of Marketing, Gestion de l’hôtel
Hi Jianna,Thank you for taking the time to leave us a review. We're glad you enjoyed your stay overall but noticed your rating on our hotel condition and service. We always aim to provide top-notch service and maintain our resort to the highest standard, so we sincerely appreciate your input. We hope to have the opportunity to welcome you back and exceed your expectations on the future.Warmly,Melissa Asmus
5 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
It was a nice stay.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Melissa Asmus, Director of Marketing, Gestion de l’hôtel
Hi Patrick,Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed your stay with us - we strive to provide memorable experiences for all of our guests. We can't wait to welcome you back for another relaxing stay.Warmly,Melissa AsmusDirector of Marketing
4 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Melissa Asmus, Director of Marketing, Gestion de l’hôtel
Hi Jennifer,Thank you for your review. We're glad to see that you had a positive experience overall. If there's anything specific you think we could improve on, we'd love to hear your feedback. Your insights help us continue to enhance our guest experience. We hope to have the pleasure of welcoming you back for another stay in the future!Warmly,Melissa AsmusDirector of Marketing
5 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Melissa Asmus, Director of Marketing, Gestion de l’hôtel
HI Shirley,Thank you for your 5-star review! We're thrilled to see that you had a great experience. Your support means a lot to us, and we're glad we could make your stay memorable. We look forward to welcoming you back for another fantastic visit in the future!Warmly,Melissa AsmusDirector of Marketing
1 sur 5
par un voyageur

Horrific!

Publié le 5 sept. 2024 sur Hotels
My stay was extremely disappointing. The property was not clean, lacked accessibility for individuals with disabilities, and I was charged incorrectly after checkout. I would appreciate it if someone could contact me to resolve these issues. This experience has raised serious concerns about the hotel's integrity. Bed sheets were dirty, shower curtain coming off, in the “quiet” pool there were no towels and guest were smoking and playing loud music. Not worth it you’re better off at a Motel 6.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Melissa Asmus, Director of Marketing, Gestion de l’hôtel
Helen,We are truly sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the issues you encountered. We take your feedback very seriously and our Director of Rooms Patrick will contact you. Thank you again for bringing this to our attention.Warmly,Melissa AsmusDirector of Marketing
5 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Melissa Asmus, Director of Marketing, Gestion de l’hôtel
Savvas,Thank you for your 5-star review! We're thrilled to see that you had a great experience. Your support means a lot to us, and we're glad we could make your stay memorable. We look forward to welcoming you back for another visit in the future!Warmly,Melissa AsmusDirector of Marketing