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Candlewood Suites Indianapolis by IHG

2.5 star property
Indianapolis hotel in Castleton area

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Photo gallery for Candlewood Suites Indianapolis by IHG

Indoor pool, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
8111 Bash Street, Indianapolis, IN, 46250
  • Castleton Square
    ‪18 min walk‬
  • Dave & Buster's
    ‪4 min drive‬
  • Fashion Mall at Keystone
    ‪6 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

  • 32.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Premium bedding, in-room safe, desk, laptop workspace

Standard Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Indianapolis

Castleton stay.Your stay at this Castleton hotel places you within 2 miles (3 km) of Community Heart And Vascular Hospital and Community Hospital North. Castleton Square and Dave & Buster's are also within 2 miles (3 km).

What's nearby

  • Community Hospital North - 16 min walk - 1.4 km
  • Castleton Square - 18 min walk - 1.6 km
  • Dave & Buster's - 4 min drive - 2.6 km
  • Fort Harrison State Park - 6 min drive - 5.2 km
  • Fashion Mall at Keystone - 6 min drive - 5.7 km

Getting around

  • Indianapolis Station - 25 min drive
  • Indianapolis Intl. Airport (IND) - 36 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk

About this property

Candlewood Suites Indianapolis by IHG

Indianapolis hotel in Castleton area
Candlewood Suites Indianapolis by IHG offers its guests an indoor pool, a 24-hour health club, and a hot tub. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room.

WiFi and wired Internet are free in public spaces. A library, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Indianapolis by IHG. Self parking is free.

This Indianapolis hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 4 levels
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Candlewood Suites Indianapolis by IHG offers 124 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Languages

English, Japanese, Spanish

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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • TV with premium channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
In case of late arrivals, please follow the self check-in instructions on the boxes right outside the front door.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Indianapolis
Candlewood Suites Hotel Indianapolis
Candlewood Suites Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis Hotel
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis by IHG Hotel
Candlewood Suites Indianapolis an IHG Hotel
Candlewood Suites Indianapolis by IHG Indianapolis
Candlewood Suites Indianapolis by IHG Hotel Indianapolis

Candlewood Suites Indianapolis by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 97 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD, Irvine

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The property is in the middle of a renonation. The room also needed some repairs. The light over the desk did not work and the shower dripped. Otherwise, the location was convenient and the price affordable.
Stayed 3 nights in Dec 2024

6/10 Okay

michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda L.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They were very sweet and helpful. On our way out, we even saw the front desk guy personally shoveling out a car stuck in the snow. The front desk lady last night was so sweet and helpful. Both of these staff members always had a smile and were so sweet to our rambuctious little girls.
Stayed 1 night in Jan 2025

8/10 Good

Jayla

Stayed 1 night in Jan 2025

10/10 Excellent

Jre'ma

Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Stayed 2 nights in Dec 2024

8/10 Good

Buffie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Extended stay
Stayed 1 night in Dec 2024

6/10 Okay

Lyntoi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, im not too much tripping...
The stay was ok... they did offer a free laundry area and a pool (that was freezing), but my girls loved it anyhow... the hot tub was nice tho. The pantry area offers cereal for breakfast but no milk so.... also the doors around the building be open which i find not safe... we had a man very disheveled knock on our room door in the early morning hours, which was so scary... asking us if were checking out, when the front desk had already given us a late check out and should have known this information. They did give us a pizza oven which was so convenient. And the bed was comfy... but for a room that slept 4 we only had enough towels for 2... so we had to go to the front desk a couple times... (also the pool had no clean towels the first night of our stay)... the hotel is under renovation so the floor (4th) that we stayed on looked a bit uninviting... but i must say Miss Mikea was so sweet and her vibes was very kind and genuine at the front desk... and i wanted a new room but she looked and noticed she didnt have it to accommodate, She was apologized so wholeheartedly.... even when i needed things that was wrong in my room like light bulbs(because it was so dim) or towels, she handled it with a smile and grace... she made sure my stay was everything and some more (all that she could do and help with) WE THANK YOU MAMACITA and we thank you! Because of her we will try this experience again maybe...
Stayed 2 nights in Dec 2024

6/10 Okay

Shannon

Travelled with family
It was cool couldn't get my federal discount and tv only gave us 1 channel but the lady up front was very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pleased with service.
Stayed 1 night in Dec 2024

10/10 Excellent

Chalida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The bed is comfortable and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to work with and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A Perfect Place To Get Away and Reconnect!
I was in Indy for a one night slumber party with my cousin, to get away, catch up on things, celebrate her recent cancer recovery, my birthday and Christmas. We brought Italian food and a bottle of wine to our suite and had a really great time! Our suite was comfortable, clean, warm and convenient. Checking in and out was fast and everyone was helpful and very friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

Kathrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The ladies at the front desk were very sweet and very helpful. I would definitely recommend this place. Would stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good review
It was supposed to be pet friendly, but it didn’t tell us that there was a $50 fee that is nonrefundable, but the deposit was the refundable. The day was excellent. I went from a handicap room that didn’t have a tub because the hot tub didn’t work in the hotel. I needed a tub so badly. I ended up going into the penthouse at The penthouse and loving every minute of my stay with my two kittens that are over five months old that trashed the hotel room. I loved every minute of my day. The staff was excellent the affordability of the hotel.com app was perfect. It needs to have Military pricing, but I understand that they can’t on a daily basis. I loved it
Stayed 1 night in Dec 2024

6/10 Okay

Brittany

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs updating, cleaned and kept up. Staff was excellent and very helpful!
Stayed 1 night in Nov 2024

4/10 Poor

Kurt P

Stayed 1 night in Nov 2024

6/10 Okay

Anna

Disliked: Staff & service, amenities, property conditions & facilities
I was discriminated against and my room number was also given out without my permission. There is construction all around the hotel and the hot tub was cold.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and great place to sleep.
Stayed 2 nights in Nov 2024

6/10 Okay

Rachel, Green Springs

Travelled with family
Liked: Staff & service
We only stayed one night and it fit our needs.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay room was amazing only concern was it smelled like cigarettes in the room upon check in
Stayed 2 nights in Nov 2024

10/10 Excellent

Darius

Stayed 2 nights in Oct 2024

8/10 Good

Takashi

Stayed 1 night in Nov 2024

4/10 Poor

Derrick

Hotel was run down, no blankets or extra pillows for pull out. No service to get more, jacuzzi was closed, pool was like an ice bath. Noise was out of control after 1030pm. Called front desk several times but nothing was done loud stoping slamming and yelling until almost 4am.
Stayed 2 nights in Nov 2024