Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 févr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2019 par Greg Tinsley , Gestion de l’hôtel
Thank you for your review! We look forward to welcoming you back soon.
Hospitably,
Greg Tinsley
General Manager
par un voyageur de Montréal
Publié le 17 août 2018 sur Expedia
Pour: bien situé, beau lobby, bon service.
Contre: chambres au design fort ordinaires pour le prix. Le valet parking à $47. Honteux.
Commentaires de Gestion de l’hôtel
4 sept. 2018 par Greg Tinsley, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us! I have shared your comments with our team and we will work towards improving in the areas you mentioned. We look forward to welcoming you back in the future.
Hospitably,
Greg Tinsley
General Manager, Conrad Indianapolis
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Every thing was excellent
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Dominic Desouza, General Manager , Gestion de l’hôtel
Hi, Donald! Thank you for taking the time to leave us a review. I am beyond pleased to hear that you enjoyed your stay with us and that you had a 5-star experience. We hope to have the pleasure of welcoming you back to Conrad Indianapolis again in the near future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Dominic Desouza, General Manager , Gestion de l’hôtel
Hi, Nikhil! Thank you for taking the time to leave us a review. I am pleased to hear that you enjoyed your stay and that our hospitable team made a lasting impression. We appreciate you choosing Conrad Indianapolis, and we look forward to welcoming you back again soon.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Everybody was so nice and accommodating!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Dominic Desouza, General Manager , Gestion de l’hôtel
Hi, Connie! Thank you for taking the time to leave us a review. I am beyond pleased to hear that you enjoyed your stay with us and that our fantastic team made a lasting impression. We appreciate you choosing Conrad Indianapolis hope to have the pleasure of welcoming you back again soon.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Great spot near the fieldhouse
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Dominic Desouza, General Manager , Gestion de l’hôtel
Hi, Ben! Thank you for taking the time to leave us a review. I am beyond pleased to know that you enjoyed your stay with us and that you had a 5-star experience. We look forward to welcoming you back to Conrad Indianapolis again in the future.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
This is not what you expect of a Conrad. Five inch spill stain on threadbare carpet. Absolutely miserably uncomfortable bed. Weak shower water pressure. I guess the lobby is impressive, but that isn’t where I slept.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Dominic Desouza, General Manager , Gestion de l’hôtel
Hi, Mark. Thank you for taking the time to share your experience with us. I am truly sorry to hear that your stay did not meet the high standards we strive to maintain at Conrad Indianapolis. Your feedback is very important to us, and I regret that we fell short in providing you with the comfort and quality you expected. We sincerely hope to have the opportunity to welcome you back to Conrad Indianapolis in the future and provide you with the exceptional stay that you deserve.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Dominic Desouza, General Manager , Gestion de l’hôtel
Hi, Kevin! Thank you for taking the time to leave us a review. I am beyond pleased to know that you enjoyed your recent stay with us and that you had a 10-star experience. We hope to have the pleasure of welcoming you back to Conrad Indianapolis again soon for another enjoyable stay.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
staff was amazing and very accommodating. But when we got to are room the refrigerator was on cold and did not get any cold by morning, so we last all the food we put in it. and call the front desk and told them about the refrigerator not working the sent one up to look at it. He pulled it out and turn it off and back on again and said it will be fine. Got back to our room later that day and still was not cold. Told the front desk again that the refrigerator still was not cold, they said would take care of it. Got back form dinner and we had a much larger refrigerator standing about 5 feet tall next to the nightstand by the bed. that by morning still was not cold. So, do not think you can bring any food up to your room and think you have some where cold to put it. And you must get your ice from the front desk.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Dominic Desouza, General Manager , Gestion de l’hôtel
Hi, John! Thank you for sharing your feedback about your recent stay with us. I'm delighted to hear that our staff was amazing and accommodating. However, I'm truly sorry to learn about the issues you encountered with the refrigerator in your room. It’s clear that we fell short in providing the level of service and comfort that we strive for. The inconvenience of having a non-functioning refrigerator and the issues with the replacement were certainly not our intention. I apologize for the frustration this caused. I’ve shared your feedback with our maintenance team to ensure this issue is addressed promptly and that we improve our procedures for handling such situations in the future. We hope to have the opportunity to serve you better at Conrad Indianapolis in the future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Very clean and certainly high star presentation. My room was large and all in order with an espresso machine. Dinner at the hotel steak house was simply sensational. Both the food and service.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Dominic Desouza, General Manager, Gestion de l’hôtel
Hi, Rodd! Thank you for taking the time to leave us a review. I am beyond pleased to know that you enjoyed your recent stay with us and that our well-appointed property and exceptional dining options made a lasting impression. We hope to have the pleasure of welcoming you back to Conrad Indianapolis again in the near future.
