Note fondée sur 855 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mai 2019 sur Hotels
par un voyageur
Publié le 14 oct. 2024
Great staff!
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Julie, Gestion de l’hôtel
Hello seunghyun,Thank you for taking the time to tell us about your satisfactory experience here at Crowne Plaza Indianapolis Airport!Please know your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Julie BarnesFront Office ManagerCrowne Plaza Indianapolis Airport
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Although the lobby area is very nice and staff was friendly, the floor I was on was very old, outdated, dirty, LOW ceilings. Seems like they tried to remodel in the least expensive way possible by covering up the old. My room had an old, funky hotel room smell. Not pleasant at all, unfortunately.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Julie, Gestion de l’hôtel
Hello Joel,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Indianapolis Airport.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.If I can be of any further assistance to you, please do not hesitate to reach out to me.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, Julie BarnesFront Office ManagerCrowne Plaza Indianapolis Airport
par un voyageur
Never again
Publié le 3 sept. 2024 sur HotelsHotel was old and very dated. Front desk service at check in was not friendly, when asked about shuttle she never told us you had to sign up for it. Bar had little to nothing, food was marginal at best. Place was very dirty. Elevator wreaked of weed. Would never book here again
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Julie, Gestion de l’hôtel
Hello Randi,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Indianapolis Airport.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.If I can be of any further assistance to you, please do not hesitate to reach out to me.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, Julie BarnesFront Office ManagerCrowne Plaza Indianapolis Airport
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Julie, Gestion de l’hôtel
Hello seunghyun, Thank you for taking the time to tell us about your satisfactory experience here at Crowne Plaza Indianapolis Airport! Please know your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza! Julie Barnes Front Office Manager Crowne Plaza Indianapolis Airport
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Everything was perfect just no microwave in room's and no pool on site
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Julie, Gestion de l’hôtel
Hello Tanesha T, Thank you for taking the time to tell us about your satisfactory experience here at Crowne Plaza Indianapolis Airport! Please know your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza! Julie Barnes Front Office Manager Crowne Plaza Indianapolis Airport
par un voyageur
Publié le 2 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
4 sept. 2024 par Julie, Gestion de l’hôtel
Hello Dallas, Thank you for taking the time to tell us about your satisfactory experience here at Crowne Plaza Indianapolis Airport! Please know your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza! Julie Barnes Front Office Manager Crowne Plaza Indianapolis Airport
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Julie, Gestion de l’hôtel
Hello Anonymous,Thank you for taking the time to tell us about your satisfactory experience here at Crowne Plaza Indianapolis Airport!Please know your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Julie BarnesFront Office ManagerCrowne Plaza Indianapolis Airport
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Nice staff, but confusing layout of building. Cannot find elevators to rooms when in main atrium of Hotel. TV in room on Dish connection for cable, which gets no reception when it rains. We would get 10 minutes of a show - then no reception for 30 min.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Julie, Gestion de l’hôtel
Hello Laura,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT
