Note fondée sur 99 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2024
They
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Priyen, Gestion de l’hôtel
Dear Densy,Thank you for your fantastic review and perfect rating! Your kind words are greatly appreciated. We will definitely share your feedback with our staff, as they work hard to ensure every guest has a memorable stay. Your satisfaction is important to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 16 oct. 2024
The
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Priyen, Gestion de l’hôtel
Dear Densy,Thank you for your fantastic review and perfect rating! Your kind words are greatly appreciated. We will definitely share your feedback with our staff, as they work hard to ensure every guest has a memorable stay. Your satisfaction is important to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 16 oct. 2024
They
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Priyen, Gestion de l’hôtel
Dear Densy,Thank you for your fantastic review and perfect rating! Your kind words are greatly appreciated. We will definitely share your feedback with our staff, as they work hard to ensure every guest has a memorable stay. Your satisfaction is important to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Carpets need professionally cleaned but otherwise was a decent overnight rest place and appreciate ease and affordability for a short stay.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Priyen, Gestion de l’hôtel
Dear Jaime,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel to be a decent and affordable option for your overnight stay. We apologize for the condition of the carpets and will look into having them professionally cleaned to ensure a better experience for our guests.
par un voyageur
Publié le 21 sept. 2024
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Priyen, Gestion de l’hôtel
Thank you so much for your fantastic review, Densy! We're thrilled to hear you had such a great experience. If there's anything specific you loved or any tips you’d like to share with future travelers, feel free to let us know! Safe travels!
par un voyageur de Nixa
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Priyen, Gestion de l’hôtel
Dear Elisa,Thank you for sharing your feedback about your recent stay with us. We're sorry to hear that your experience did not meet your expectations. We strive to provide the best service possible and appreciate your insights as they help us improve.Your satisfaction is important to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
AVERAGE ...GOOD FOR A NIGHT
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Priyen, Gestion de l’hôtel
Dear Christian,Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel suitable for a night’s stay. We continuously work on enhancing our services and hope to offer you a more exceptional experience on your next visit.Your satisfaction is important to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
the floors were so dirty that when you stepped into the bathtub you had black footprints. Both clerks I interacted with I could not understand.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Priyen, Gestion de l’hôtel
Hi Vickie,Thank you for taking the time to share your feedback. I'm very sorry to hear about the cleanliness issues and the difficulties you faced with our staff. This is not the level of service we aim to provide. I will ensure that your comments are passed on to our housekeeping team and management to address these concerns promptly. If you’d like to discuss this further or if there’s anything else we can do to make it right, please feel free to contact us directly.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Priyen, Gestion de l’hôtel
Hi Thomas,Thank you for taking the time to share your feedback. I'm sorry to hear that your experience didn’t meet your expectations. We strive to provide a great experience for all our guests, and it’s clear we missed the mark during your stay. If there's anything we can do to make it right or if you have any other concerns, please let us know.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Just an awful experience. No water and no discount offered.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Priyen, Gestion de l’hôtel
Dear David,Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience at our hotel. I would like to offer you a discount on a future stay as an apology for the inconvenience. Please contact us directly, so we can make arrangements.Your satisfaction is very important to us, and we hope to have the opportunity to make things right.
