Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2023 sur Expedia
Hôtel bien positionné, mais très mal entretenu. Le prix est trop élevé pour l’état de l’hôtel. Ça ne ressemble pas aux autres Hampton que j’ai eu l’opportunité de rester. C’est a l’image d’Indianapolis. La ville s’est dégradée avec le temps. J’aurai espéré que le Hampton aurait conservé ses standards de beauté et qualité malgré l’état de la ville. Mais ce n’est malheureusement pas le cas.
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Owner, Gestion de l’hôtel
Lionel, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Comfortable stay. Clean room. Would gladly return.
Could hear a good bit of street noise despite being on 6th floor, but may have been louder than usual due to a race in town at the same time.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Owner, Gestion de l’hôtel
Amy, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Owner, Gestion de l’hôtel
Dana, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Owner, Gestion de l’hôtel
Tyler, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Great hotel
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Owner, Gestion de l’hôtel
We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
It was so so
Publié le 2 oct. 2024 sur HotelsHotel cleanliness is 7 out of 10. We booked a room with 2 beds, we get to our room 1 bed. Go back downstairs and explained. Clerk said is was our 3rd party fault. I said no, I have the reservation confirmation & showed it to him. He 1srsaid sorry, we dont have anything else. I said its not our problem. Find us a 2 bed room. After a lengthy wait, he found one. After an hour we finaly got in our room.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay, Maggie. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Stayed here for Colts game. Perfect location and easy to use for game.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Owner, Gestion de l’hôtel
Dina, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Centrally located property close to a great assortment of cocktail bars and restaurants. This is the second time I have stayed at this property, and what a difference a year makes. This property is filthy and very much in need of the remodel they will receive in October. The second-floor breakfast was a combination of stale pastries and inedible eggs with "bacon" and cold/dry potatoes. All of this was overshadowed by three very loud staff members who were more interested in complaining about their jobs than actually doing them. I will look for another place to stay the next time I am in town.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay, William. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Owner, Gestion de l’hôtel
Linda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur de Osceola
Publié le 29 sept. 2024 sur Expedia
Valet staff was very friendly, and check out staff was too. But the check in staff was not friendly or welcoming.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for the review, John. We apologize for the experience you had with one or more of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.
