Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2021 sur Expedia
I was checked in by Cameron who was so sweet and helpful! The room was much bigger than anticipated which was great and the bed was comfy.
My only comment is that someone tried to enter my room in the morning without knocking… someone from maintenance which I had not asked for. That was annoying and I told the cleaning crew I wanted people to know before trying to come in and they apologized. They also gave me a sign to put on the door So I was not disturbed again.
Over all, it was a good Price/quality hôtel. However, location is not ideal and neighboorhood can sometimes feel unsafe.
Commentaires de Gestion de l’hôtel
20 nov. 2021 par GM, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. I am very happy to hear that our Cameron made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
par Jean-Francois
excellent
Publié le 30 juill. 2015 sur HotelsBelle place bon restaurant et tres bon service !!!
par un voyageur
Publié le 18 nov. 2024
Pleasant stay
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Customer Service, Gestion de l’hôtel
Josue, it’s wonderful to hear you had a great time at Marriott Indianapolis East. We're looking forward to welcoming you back for another enjoyable experience.
par un voyageur
Publié le 24 août 2024 sur Expedia
Overall the rooms and facilities are superb. However, the price didn't include breakfast even though my search specifically asked to have breakfast included.
Commentaires de Gestion de l’hôtel
26 août 2024 par Customer Service, Gestion de l’hôtel
Mirza, thank you for staying with us at Marriott Indianapolis East. We’re delighted to hear that you found our rooms and facilities exceptional. Regarding breakfast, it's important to note that package details can sometimes vary. We appreciate your feedback and look forward to welcoming you back.
par un voyageur
Days of the dead
Publié le 15 août 2024 sur HotelsHorror convention perfect stay.
Commentaires de Gestion de l’hôtel
16 août 2024 par Customer Service, Gestion de l’hôtel
Brandon, we're thrilled you enjoyed your stay at Marriott Indianapolis East. It sounds like the horror convention was a great experience. Our team hopes to welcome you back for another memorable event!
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Customer Service, Gestion de l’hôtel
Terrence, we’re delighted you loved your experience at Marriott Indianapolis East. Looking forward to welcoming you back soon!
par un voyageur de Canfield
Publié le 12 août 2024 sur Expedia
I travel handycapped - the room he gave me was the closest one on the first floor but I had to walk over 3 football fields to get to it. Every drawer in the room was standing open so I couldn't get my bag in until I closed them all. The restaurant was short staffed & only served a very limited menu. Bar didn't have items to make the drink(s) I wanted. At least the barmaid was really nice & made me a drink I liked.
Commentaires de Gestion de l’hôtel
14 août 2024 par Customer Service, Gestion de l’hôtel
Linda, thank you for sharing your feedback. The team always aims to make guests' experiences pleasant, and it's disappointing to hear that certain aspects did not meet your expectations. It's great that you found our team member at the bar accommodating. Your comments will be shared with the team for review.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Service, Gestion de l’hôtel
We are thrilled you enjoyed your stay at Marriott Indianapolis East. Thank you for your rating, and we hope to see you again soon!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Jaquelle, we are thrilled you enjoyed your stay at Marriott Indianapolis East. We're looking forward to welcoming you back soon.
par un voyageur
Publié le 6 août 2024 sur Expedia
This hotel was totally fine. I was there for a convention in downtown Indianapolis, and I was very happy with the facilities. The hotel itself is very large, with several conference areas, a large courtyard, and a decent pool. I didn’t go to the restaurant or bar, but it looked nice.
My room was large enough for my spouse and I with a king bed. We had plenty of space. The bathroom was a bit on the small side, but the shower was large, so I can’t complain too much. Everything was decently clean, though I did notice a slight smoke smell in the main hallways. I either got used to it or it went away after a day though, so not anything I would complain too much about.
As other reviews have said, there were not any USB outlets, but there were plenty of electrical outlets in convenient locations, so just make sure you bring a charger. Perhaps that could be a suggestion to management; replace your alarm clocks with ones that have USB charging ports.
The staff was courteous and knowledgeable on the area. Someone was always at the front desk to answer a question, even when I came back late at night.
The area around the hotel is fine. If you’re staying here, it’s probably not to visit in a 1 mile radius, but there is easy access to the interstate. There’s a Starbucks nearby, with a few other food options if you didn’t want to eat at the hotel.
All together, if you’re staying here as a cheaper alternative to downtown Indianapolis, you’ll be pleased. It met everything I wanted.
Commentaires de Gestion de l’hôtel
8 août 2024 par Customer Service, Gestion de l’hôtel
Jonah, thank you for sharing your experience. It’s great to know you found the facilities at the Marriott Indianapolis East suitable for your convention needs. Your comments on the room size and amenities are appreciated. We will consider your suggestion regarding the USB outlets. The commitment of our team members to excellent service is something we value greatly, and we're pleased to hear they were helpful during your stay. We hope to see you back soon.
