Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
I didn’t get my deposit back bc it was a stain in the tub and so they said blood on the bed which none are mine I don’t appreciate how I was treated
par un voyageur
Poor facilities and loud dogs
Publié le 6 août 2024 sur HotelsStaff are friendly, welcoming, and helpful. Location is convenient. The facility itself is in poor condition. My bed was extremely uncomfortable. The mattress was worn out with a huge dip that caused me to roll toward the side of the bed. It was hard on my back. The room was consistently humid and smelled of mildew. The room looked clean on the surface, but I sanitized all the surfaces myself to be sure. The shower curtain didn't fit the shower, so it was a fight to keep it closed while showering so the floor didn't get soaked. The shower curtain bar had been repaired, but no one bothered to fix the paint, leaving it with an uncared for appearance. The toilet stool seat and lid were broken and loose. Worst of all, there were lots of dogs (including big dogs) in the hotel that barked incessantly, especially late at night. It was difficult to sleep or even watch TV from all the noise. There were always strange folks hanging around outside in the parking lot.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Cockroaches in my room. Toilet gurgled when other rooms flushed. Avoid at all costs. I will be requesting a refund.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Laurie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 4 juill. 2024 sur Expedia
par un voyageur
Publié le 4 juill. 2024 sur Hotels
par un voyageur
Publié le 27 juin 2024 sur Hotels
par un voyageur de Lancaster
Publié le 18 juin 2024 sur Expedia
par un voyageur
Publié le 17 juin 2024 sur Expedia
Outdated facility with a questionable operating elevator. Rooms and halls were filthy and noises all night. Staff was very pleasant but would not recommend for any family.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi MichaelThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
