Note fondée sur 549 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Yes
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Manager, Gestion de l’hôtel
Hello mohamed Mbareck,Thank you for sharing your feedback with us. We appreciate your thoughts on your recent stay and will pass them along to our team for further review and improvement. We hope to have the opportunity to welcome you back in the future for a truly enjoyable experience.
par un voyageur de Saujon
Publié le 1 juin 2024 sur Expedia
Super hôtel...
Commentaires de Gestion de l’hôtel
2 juin 2024 par Manager, Gestion de l’hôtel
Hello Joël,Nous sommes ravis que vous ayez apprécié votre séjour chez nous. Nous espérons vous accueillir à nouveau bientôt pour une expérience encore plus agréable.
Recommandé
pour Tout le mondepar un voyageur
Publié le 11 déc. 2016 sur Expedia
You have for what you pay, don t expect to have a brand new hotel . Room are clean , hot water , fast internet .
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Everything was great but not much food options
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Manager, Gestion de l’hôtel
Hello Robert,We appreciate your feedback on the food options available during your stay. Feel free to reach out to our management team directly for any further assistance with your dining preferences.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kristina,We are thrilled to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
The inside pool was maybe 6o degrees and there was absolutely no hot water for showers in the morning. Im calling my credit card and requesting they get my money back
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Manager, Gestion de l’hôtel
Hello Steven, We apologize for any inconvenience you experienced during your stay. We value your feedback and will address the concerns raised with our team. Thank you for bringing this to our attention.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
I was put in a handicap room without requesting it a d only got moved to a much bigger roim after I complained that the e trancd light didnt work. The new room had 2 beds and much bigger faciliriee
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rev. Dr. Joyce, We are sorry to hear about your experience and appreciate your feedback. Our team strives to accommodate all guest requests to the best of our ability. We encourage guests to communicate any concerns during their stay to ensure a comfortable experience. Thank you for bringing this to our attention.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Honestly the property was well keep and quiet. My whole family including support dog was allowed in. The front desk lady that i met in person was beyond amazing. Now the lady i spoke to on the phone two week prior when my childs father from texas and my child was standing there confused and tired has made it to where i will never stay there nor use Expedia again due to how rude they were with me and my other half when intially purchasing the rooms i only checked in so they couldnt resale the room since they wouldnt refund or change the dates even though I had just made the purchase online and went to work to get a call that my kiddo on his birthday weekend and only week end with his father cant get in there room. It was only acouple of hours and an obvious mistake.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Roxanna, Thank you for sharing your feedback with us. We are delighted to hear that you found our property well-kept and tranquil, as well as that your whole family, including your support dog, was accommodated. We are also pleased that you had a positive interaction with our front desk staff member. We appreciate your comments regarding your overall experience and regret any inconvenience caused during your check-in process. We value your input and will address this matter accordingly.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
They changed me twice, when I contacted the manager she was unprofessional and rude. I would most definitely stay at the hotel next door that looked much nicer that were comparable online.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Emily,We're sorry to hear about your experience and truly value your feedback. We always aim to provide top-notch service to our guests. Please contact our management team directly to address your concerns and to improve your overall satisfaction. Your comfort and happiness are our top priorities.
par un voyageur
Hotel 1
Publié le 25 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are glad you chose to stay with us. If you have any specific feedback you'd like to share about your recent visit, please don't hesitate to reach out to us. We value all guest experiences and strive to improve wherever we can. We hope to welcome you back again soon for an even better stay!
