Ratings based on 457 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 29, 2024
The room real spacious
Comment from Hotel Management
Oct. 3, 2024 by Gilbert, Hotel Management
We're so happy to hear you liked your suite, and you found it spacious. We hope you'll return soon!
by A traveller
Posted Jul. 22, 2024 on Expedia
The staff (Maria) was excellent and the perfect person to greet incoming customers.
Comment from Hotel Management
Aug. 3, 2024 by jordan, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.
by A traveller
Posted Jul. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 3, 2024 by jordan, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.
by A traveller
Posted Jul. 11, 2024 on Hotels
Comment from Hotel Management
Jul. 14, 2024 by jordan, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.
by A traveller
Very tired property
Posted Jul. 9, 2024 on HotelsThis property is far below what we have usually experienced at Marriott….dingy and very worn out.
Comment from Hotel Management
Jul. 14, 2024 by jordan, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.
by A traveller
Posted Jul. 6, 2024 on Hotels
Comment from Hotel Management
Jul. 8, 2024 by Gilbert, Hotel Management
Thanks for your kind review! We're glad you enjoyed your stay with us.
by A traveller
Very Disappointing Residence Inn
Posted Jun. 29, 2024 on HotelsThe Residence Inn was very disappointing. The condition of the hotel was very poor and very poorly maintained. I would definitely not recommend this hotel. It was so bad, we checked and moved a much nicer hotel with better amenities.
Comment from Hotel Management
Jul. 2, 2024 by Gilbert, Hotel Management
Greetings,I'm very sorry for your recent experience. We will be working tirelessly to improve our location, so that we can impress our guests, and provide a clean, and comfortable experience.We wish you the best in your travels!
by A traveller
Posted Jun. 23, 2024 on Hotels
Comment from Hotel Management
Jun. 26, 2024 by jordan, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A traveller
Posted Jun. 23, 2024 on Expedia
The stuff is very friendly and the free breakfast is good. Addition to American breakfast there are some oriental breakfast option (rice and noodles). Nice surprise.
Comment from Hotel Management
Jun. 26, 2024 by jordan, Hotel Management
Dear Lisa,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.Sincerely,Jordan WallaceDual Front Desk Supervisorjordan.wallace@aimbridge.com317-846-2000
by A traveller from Richland
Posted Jun. 21, 2024 on Expedia
The smell of the property it’s like a rotten egg
Comment from Hotel Management
Jun. 21, 2024 by Gilbert, Hotel Management
We're sorry for your recent experience. We'll be reviewing to see what we can do to improve our hotel.We wish you the best in your travels!
